O'Reilly Auto Parts

Caleb did a great job helping me install a replacement battery. He was very knowledgeable, easy to work with and I would recommend Caleb and the team anytime you’re in need of assistance.

Kalamazoo store; I needed the low beam light bulb replaced in car. Package of 2 purchased. Young man was able to replace both headlights. He identified a safety issue where I had new battery replaced an arm that secures battery in place was missing; too much movement of battery could cause positive or negative cable to break and possibly induce a fire under the hood. I purchased the replacement and he secured the battery.
All work done in O'Reilly parking lot in about an hour!
I am comfortable going thete again or calling with questions.
As I drove away...I forgot to ask his name..but Thank you!

Outstanding customer service! I wish I knew the name of the guy who helped me with my headlight, but he was very knowledgeable and quick to help. Would give ten stars if I could!

Just went here and got a new battery and installation by Cody. I HATE dealing with anything cars. Of all the dreadful things, cars may be the most dreadful to me. My house could burn down and I'd be like "well at least it's not an issue with the transmission." Cody was so helpful and informative! No stress. Completely straightforward. Had fun chatting with him, too. He laughed at my dad jokes. Thank you so much!!

Knowledgeable staff. Come in and let that one dude tell you about the car chase he was involved with. That was one helluva story, man . . . and he took care of the check engine light.

Assistant manager is the most knowledgeable I've ever met. Done and done. Right parts bolted right in.

Always top-notch counter service. Great part stocking of really good quality. My go-to local place.

I wanted to thank Randy the assistant manager of this store for helping me tonight and putting my battery in my Yukon. I had a major back surgery about 4 weeks ago and I'm not able to do alot of things. Randy was there for me. My wife and I so appreciate that, it didn't start out a good day and he got things taken care of for us! Fantastic job!!

Auto Zone told me on the phone, I would need something that cost $200. I was freaking out, because I'm a single mom on disability. Went straight here and a couple things just needed tightened which a wonderful employee did!

Sent my wife there for new windshield wipers. She was very happy with the service and suggested I submit a favorable review. 😃 She said that they were friendly and had the wipers installed in seconds..free. I also like free, friendly service!🤠

O'Reilly was a great place to shop for your car needs. They are very helpful in getting a part for your car. It didn't take a long time to get the part we needed for our car

Thank you Jeff! I purchased 2 headlamps for my car a few months ago. One went out and I went in to have it replaced. I did not have my receipt, but Jeff was able to find me in their system and replaced the lamp for me! What amazing service!!! Thank you so much!!!

Staff knows the parts and less mixes up

Best place best service in town nick, and randy are good so is jaidan also good job randy

Worked with a gentleman named Austin and he was just absolutely phenomenal and went way above and beyond what I was expecting. I was having difficulties with the brake and turn signal lights, and after I explained the problem he came out with me to the car and looked. He tried replacing the bulb and low and behold it worked! After I checked out, he came back out and replaced the other bulb for me. I told him I could do it but he said he was more than happy to do it and it would only take a few minutes. He put everything back together and now the lights work perfectly. By far some of the best customer service I have ever experienced. Thanks Austin & O'Reilly Auto!!!

Always have the parts I need and they know what they're talking about. Stores organized well and people are nice. What more can you ask for?

They did a great job turning my rotor after being told by gull road orileys it shouldn't be done .

The guys are always willing to help me out here, they can get parts quickly too if you need to order something. Also can loan specific tools from them

The guys were very helpful with getting me the right wiper for my car. Thanks for the help.

Thank you guys for thinking of us down at Uncle Ed's oil shoppe! The Gatorade and freeze pops on a 100° day were life saving!!!!!