Secret City Vapor - Hardin Valley

Amazing customer service here. They answer any and all questions you may have. If they don’t have something and are able to order they will. Very pleased and recommend to all..

Great place with awesome staff. Toby is the best. He's always available for a chat and to provide quality information on different products. Would recommend.

Super nice and friendly!! Very helpful on what’s good and new!! Never had an issue or bought any faulty products.

Literally, the people running this place are so nice and informative. I always have an easy and efficient shopping experience here.

10/10!!!! I wouldn’t go anywhere else. The staff is always welcoming and friendly. Toby is great and all around it’s a great place to reup.

Absolutely love this store! They have a very nice variety of products, and the employees are extremely kind and knowledgeable of each one. Their exchange/refund policy is amazing, and I feel secure that I won't waste money on a faulty product, even if I lose the receipt. Ya'll have made me one of the happiest customers time and time again ❤

Decent vape shop.. I use the one in oak ridge but they can transfer in house juice to this location if you put in an order.

Toby ALWAYS has a smile on his face and is so knowledgeable about every product in the store. The products are reliable and always at a great price. Go see my man Toby for all your vaping/delta 8 needs!

came in and spoke with hannah absolutely loved her!
very helpful and friendly!!
110% will be coming back!

Saved me on the 4th of July, in more ways than one! 1st, being open (I dropped my vape in the pool & killed it) & had a better price than anyone else, by buying 2! Very helpful, fast, friendly service!

Great environment and super friendly staff. Will definitely be coming back!

Great service. Got exactly what I was looking for. Fair price and really good juice. Got some extra coils for a really good price too. Will definitely be shopping here more often

I recently quit smoking with the help of disposable e-cigarettes, but wanted to get away from disposable in an effort to be more environmentally conscious. I went to Secret City Vapor with a list of questions and very little knowledge about vaping. Hannah assisted me and answered all of my questions patiently and was very knowledgeable. Thanks to Hannah, I was able to figure out exactly what was best for me. She even wrote down the names of a couple of items I wanted to come back in to purchase. I left very happy with my choice and service!

Very conventionally located. Well, at least it's closer than Oak Ridge. The lady (Hannah) was very helpful. She got me everything I needed .. coils, new batteries and my e~liquid. She was very pleasant to do business with and I'll definitely be going back. The owners are super fantastic, as well as Hannah. I never go anywhere else. I go get the absolute best .. first!!!

LOVE this place!! Hands down best vape shop in Knoxville!!! My husband and I are long time customers of the oak ridge location and was so happy to find out there was one on Hardin Valley! Went there today for the first time and met the owner and he was SO friendly just like Tommy and everyone is in Oak Ridge. Will be frequenting this location much more often!!! Thank you guys for being so awesome!!

Awesome shop. Great fair prices. Love the sales they have . And the VIP club. The owners are so sweet. The blondie that works there is so pretty and everyone provides excellent customer service. And it has such a cozy feel to it. Shop and lounge. Best place to go for sure!

Wonderful service! Very knowledgeable about every product and prices and extremely helpful. I would recommend this place especially to a first-time vapor. They have a ton of flavors to choose from and they know what you're looking for based on what you described, and that's a rare Talent.

They always have what I need, take the time to explain things I don't understand, and provide great advice on devices and juices. Love it.

Although my loyalty lies with Tarl at the home store in Oak Ridge, I've started going to the Hardin Valley store more since it's right down the road from where I work. I'm happy to say that the service and environment are exactly what I would expect from SCV, and I'm definitely going to continue to shop here for all my salt juices

Impressive establishment! My wife and i were treated with the utmost respect and professionalism by the owner. He worked with our needs and recommended the products to suit. We were not disappointed We live an hour away but secret city will be our spot