The UPS Store

This is my favorite UPS store in Chico. In all of my interactions, which have all been a simple Amazon return, the employees are always kind and helpful. I’ve read some of these reviews and honestly the people writing them are the problem, not the store or employees. I work in customer service myself so I know firsthand how it is to work with the public. Some people are so difficult to please no matter what you do. Don’t even pay attention to the bad reviews, just go in and be a decent, kind human and they will help you out.

As a senior, I was nervous about printing and sending some important documents at the Chico, CA Norte Dame store. Kayla was so very kind and helpful, assuring me the entire time that she understood my needs and met them. What an asset she is to your company!

Employee that helped me was very friendly and helpful. Knew what she was doing and got things done very quickly.

Love this place! They are always smiling and happy to help.
They will print any file you email them or take in in person.
As well as copy and set up whatever you want. For little money.
I really like my 24/7 access Postal Mail Box and that I can call
to check my mail.

Efficent. Friendly, clean. On Sat there was no line. I was greeted when I went in, and I went straight up to the counter. I had 2 Amazon returns, which took less than 2 minutes. Great store. Convenient.

I went to this store today to make use of the notary. There was a line outside due to the new CoVID guidelines. They were extremely busy, the two employees worked their behinds off moving through customers with a smile on their face and apologies for any delays. I was there for awhile since I had 6 notaries to be done, copies and mailing to do. Way to go guys!

This store is great! The employees are the best! So personable and helpful. We’ve had a box here for 16 years. Makes it SO easy for receiving packages, so we don’t have to worry about being home. Grateful for these people 😊

Fast. Easy. Friendly service. Knowledgeable

Excellent customer service! Thank you Beatrice N. I recently had 6 fragile boxes shipped across the country and everything made it in perfect condition and on time. I felt the price was fair too.

The customer service here is excellent! I needed to print a poster for a presentation and the manager helped me pick the perfect option and showed me exactly how to save and send my file. It turned out great!

Had a large, fragile, and difficult to package, shipping. I was dealing with the manager who was A--number 1 for customer service. UPS picked the right person to manage this store. She is a credit to the business.

Friendly and efficient it's a very clean place all employees are great! And usually don't have to wait too long. 👍🤣😂😅

I've got nothing but good things to say about this location. They often seem VERY busy...but have always been helpful, good natured, and have treated me with courtesy.

Deija was very helpful and professional. Highly recommend this UPS Store.

Everything is always very helpful

Kind, knowledgeable employees who go out of their way to be kind and helpful.

The staff members are always willing to help you no matter the issue.

Easy service

Friendly and efficient, wonderful service all employees are fantastic

Easy drop-off of prepaid shipments