Smoke Zone Smoke Shop

Update: This shop was already awesome but the amazing customer service I received sent them above and beyond. 10 out of 5 stars because this shop is twice as good as any other in the area! If I wasn’t already a loyal customer I 100% would be now!

Hey so I love this place and everyone is super helpful and friendly! I just got a new pack of coils though like 2 days ago and went to open them now to change it and there are only 3 in the pack instead of 5 :’((( the manager-type fellow helped me and he gave me my VIP card and we talked about shroomz products and video games. Maybe he’ll remember. But I’m sad so minus 1 star for now. I’m having surgery tomorrow so I can’t come in for like two weeks which is why I’m writing here!

Great selection. Helpful staff. Informed me about their 4/20 sale tomorrow. 10/10 would def inhale again!

I absolutely love this shop. Every single employee is welcoming. Alyssa and Sean are the absolute best. They always have all the answers to my questions and if they don't, they will find out. Funny and caring and just all around the best. Only place to be is right here

I purchased a skull water bong for $45 on Friday at 8:35 p.m. after leaving I did go to another few other stores once I arrived home I noticed there was a hole that could possibly be a carburetor then I figured out that it was very sharp and jagged and Not a carburetor bring the water bong back to the establishment at 10:48 p.m. only after calling several times with no answer I heard the voice recording stating that they're open till 11:00 p.m. on Fridays I spoke to the sales associate Phil who then called the manager and refused to refund my money I only wanted to Even exchange for the same bong without a sharp jacket hole in it or I can cut my finger on a fake carb they refused I was told to come back and speak to a manager and or they're trying to give me less money than what the item was worth! I was so disgusted with the way I was mistreated and ripped off for no apparent reason but something that was clearly their fault I did not go back and speak to the manager. I spoke assistant manager and she took care of the issue I'm happy with the outcome they fixed their mistake and I feel that like that's definitely a good business decision on their half they took care of me as a customer and I would definitely go back there I appreciate their honesty.

I was coming through town on business from Atlanta. The young lady was very patient and had a delightful persona. Great experience!

Love this place!! Prices are great and if they don't have what you need, they will order it for you and it's usually there in a few days. Would recommend it to everyone!!

I highly recommend Smoke Zone in Manchester! The employees there are super friendly and go above and beyond for their customers. Nick was extremely knowledgeable about their products and he was very helpful when I was making my selections. Sean rang me out and he was so pleasant and easy to talk to. I will definitely be coming back again soon!

Very knowledgeable and extremely helpful!!! Something you don't see much of anymore. They definitely made a new customer!!!!

Great shop for your smoking and vaping needs. They have a great selection for e juice lots of other cannabis culture it's as well. Friendly service and fair prices... Stop in and check them out. They run sales and other promos as well

Really good prices on bongs and pieces. Theres full cases of 50$ 100$ bongs plus more expensive ones. Great selection of bowls and dry pieces as well all reasonably priced. Staff was helpful and pleasant. Good atmosphere.

Best spot for all your smoke/vape needs!

Super friendly and knowledgeable staff!

Beautiful shop!

Good vibes!

I had to switch smoke shops and I didn't know what to expect, but I absolutely love this place, Claudia was so very helpful and I loved her attitude and the manager Rob was extremely friendly. If you haven't been here, go check it out

one of the best smoke shop in Manchester! friendly and knowledgeable staff. Shawn and Claudia are awesome

Love the staff and products. And they do raffles for amazing bongs! The stuff they blow themselves is basically indestructible and they have quartz honey dabbers!

I come Here for almost everything, I love it here and they are always doing some kind of deal, and the employees know what they are talking about and are very kind

Probably one of the best head shops you're going to find around here, I've never had a bad experience any time I've gone in and the staff is extremely polite and helpful.

Absolutely blown away by the customer service in this store. Claudia went above and beyond to find what I was looking for & I couldn’t be happier. Thank you so much!!

Excellent selection of glass & vape products. Super friendly, knowledgeable staff and terrific promotions daily! Great experience overall.

Friendly staff, great deals, knowledgeable people. My #1 place for accessories that support my medical needs.

Love the Enfield store and now this is my new fav. Its close to home so more convenient also the staff is great and knowledgeable as always I'm telling everyone i know to stop in..