O'Reilly Auto Parts

They were very kind to help me with returning parts that I need for my car and they made it a great experience to want to shop there. I would recommend this place if you need parts.

Owen gave exceptional service with choosing parts for my vehicle and was very knowledgeable about automobiles.

The manager Augustine was extremely friendly and helpful. Got some wiper replacements and he offered to put them on for us. Top Notch! We’re definitely going back for our future automotive needs. Augustine is a credit to your organization. Thank you.

Augustine was so helpful in Scott’s Valley last night! He helped me find the year of my sons BMW (2001) and get the right Battery for his 21st birthday. His knowledge and care shows well for the company. Thank you so much for Augustine!

As a DIY person, the people and products never miss in helping me challenge my projects with a Fix!

Juan helped me replace my key fob battery. He is super nice and i appreciated his help very much! Cool guy and i’ll be back in the future.

Jaun is the man! He helped me figure out pricing on car parts and even recommended me to other shops nearby. A star community business! Caring for customers' needs.

Good place to come for parts if you need them quickly. Service is just okay since they've been short handed for a minute.

Good service and employees. Variety of tools/devices

Needed to have my car battery changed, but wasn't totally sure that was the problem. Ryan offered to check the battery without hesitation, and when it was confirmed bad, he made it simple for me to pick the replacement and changed it for me in the parking lot. Really appreciated the genuine willingness to help and keep the process simple.

O'Reilly auto parts is the best. I absolutely hate working on cars, therefore, I know next to nothing about working on autos so I really NEED all the help I can get when it comes to any " funny" sounds My auto might make, to that add being on a budget during this covid crisis I just can't afford to walk into a repair shop and say "fix it". The guys at Scott's valley O'Reillys went above and beyond the call of just doing their job, they were knowledgeable about how to check and see if a part was bad and talked Me through checking it. I have been to quite a few parts stores and have never found both the knowledge AND willingness to share said knowledge with Me. I really can't express my gratitude enoughfor their help and in hindsight regret not getting their names so I'm sure I'll be writing another review tomorrow after I go pick up My parts and install them...... -To be continued-.........

O'Reilly's is a great place to get parts, accessories and all that for your car. Great place. Get oils and stuff part

Knowledgeable auto people, help with recommendations on product choices.
Good prices.
Update: Dustin was very helpful getting the right parts . Excellent service !!

Ive been using winchester auto since 1978 and there customer service went so far down hill i went to your store in scotts valley ca and you guys have great cust service! I will never use winchester auto ever again. You won me over. Thank you. Take that from someone who has been in cust service since 1978.

Not only did I buy my battery there but they made time to install it for me. Love the service.😄

Robert was superb. Diagnosed the problem and went above the call of duty with service. Highly recommend O'Reilly's of Scotts Valley.

They gave me the parts I ordered on the same day I ordered it and they are have excellent customer service

Friendly staff and if they don't have what you need they can get it super fast (at least that's been my experience)

Everything I need to keep my truck and trailer running
DIG-IT Hauling and junk removal

Hey it's a parts store what's not to love .... Great staff fast and friendly ...