Rally House Newtown

Received online order today via express mail only to discover the product package had been previously opened. Front cellophane was torn and Joel Embiid bobble head appeared to be in used condition. Frustrated with the inability to speak with an actual person (only texting option for online concerns), I called Rally House Newtown to discuss an exchange. Mitchell gave me his full attention and offered to put aside a replacement. The Newtown store is a 30 minute drive, but when I arrived, the in store staff were all equally as attentive as Mitchell. When I asked about a refund on the $14.99 express mail charge, the Associate made sure I had the Rally House Customer Service number. Fantastic customer service in the Newtown store and thanks to them, as planned , I can mail my grandson’s Xmas gift tomorrow to his home in Italy!

Excellent experience shopping at this store. The selection was tremendous and plenty of sizes. The young man who assisted me was very helpful and knowledgeable. Will recommend for all your team gear.

Extremely helpful staff! Got exactly what i needed! Will definitely consider shopping here again, even though it's not a short drive!

Great selection and fantastic people willing to help out

Even though they didn't have what I wanted the SERVICE was EXCELLENT

Very nice store and helpful staff. The quality of the Philadelphia Union shirts is great!

Awesome everyone is very helpful, helped us find exactly what we were looking for can't ask for anything else thank you

Well kept. Good variety.

Great place for all philly gear. Very nice staff.

Go here for your hard to find sports equipment

Nice store and good selection.

Very friendly and helpful

The store is well kept and staff is helpful. The selection is not as good as other locations. If you are looking for youth Eagles/Phillies/Flyers gear you may want to try another one. Adult sizes are plentiful though.