Medford Optical

Eric Reeder is wonderful! He is friendly, patient, professional and knowledgeable! My daughter is picky and she has her own ideas of frames, lens, colors, etc, but he is so kind and patient with us! Erik also had a great understanding about custom service. The team cares about making each customer feel great about their selection/choices. We loved our experience with Eric. Highly recommended!

I have been bringing my kids to Medford Optical (at Waltham) for 4+ years. I can't say enough positive things about their quality and service. My kids' ophthalmologist is at Tufts but we make the drive to Waltham for the glasses because we always have a good experience. There's a huge selection and the employees are great at answering questions and offering advice.
My kids are young and active and their glasses always stay on!! Through playgrounds, soccer, etc.. they never have issues with their glasses slipping or falling off. In fact, the ophthalmologist always comment on how the glasses are well-fitted. The employees at Medford Optical take time and care to ensure that the glasses are just right. They have a good replacement policy if breakage occurs, which I have used more than once!
I highly recommend them :)

Brian was great with my son, who was picking out his first pair of glasses. Friendly, professional and great with kids.

nothing is more frustrating when you have been calling for weeks and no answer or call back for an update on glasses. 0/10 recommend . they need better service I understand glasses can take weeks to arrive but the least you can do is pick up the phone or call back a parent and tell them no they have not arrived or whatever the case maybe but the fact that I have been calling for 2 weeks and no one has had the decency to call me back is absurd

It's more than expensive , it has been more than 2 weeks so far and the glasses still not ready, called them ,no answer,left message answered back after 3 days " will let you know when it's ready" never again