Fun With Wind is online only

I've been very impressed with the customer service. Jim carries a great selection of kites and kite gear. We purchased the 13 foot Rainbow Bol and can't wait to get out to the beach to fly it.

They are actively taking online orders (despite what the Google listing says). Great selection of kites at great prices, and I appreciate the YouTube videos showing what the kites look like in action. The owner called me shortly after I placed an order for party kits because he wanted to make sure they got here in time for our party. Great customer service.

Very highly recommend business. As a matter of fact, this is the only place I will buy kites and kit supplies from. The owner has gone well above the call of duty to help me out on more than one occasion. Honest, reputable, and caring. They deliver the wow factor every time. I am a customer for life.

Jeff C

I'm so happy to find "Fun With Wind". I finally have a great source for kite parts. I brought two stunt kites back to life, after giving up on ever finding specific parts. I can highly recommend them and I found customer service to be friendly and helpful. Great website, products and prices.

The owner is very noligable and helpful hooked me up with parts from a yard sale kite flys awsome my kids love it. Hooked the kids with there own set me up with easy flyers. Thank you for all your help.. looking to get more the owner makes kite flying fun again..

Great kite ship. This guy knows his kites. He puts me to shame and i've been flying for years. Great selection of kites from beginner kites to high end pro kites. Great prices too.

Thanks
Super brick and mortar store for kites
Has a good selection in stock and is willing to order the odd ball stuff
Thanks again

The owner is very helpfull. They have lots if different kites. Love the place

Ordered some framework online via their website. They not only didn't mention it was not in stock, the cart never emailed me confirmation/receipt, they didn't communicate, and it has been over 3 weeks and they still have yet to answer questions or respond.

I have called several times, guy on phone assures me he takes all orders seriously, and that he will email me. No emails come a week later, I call him again, angry again, he says all of his framework orders for this item have shipped, that I should have gotten an email and my tracking number should be on my account in their website.

It still says 'flagged by customer service' I have no tracking number there, he said he would email me when he figures it out, I still have yet to get any sort of communication back.

I am sick of it, I will not be ordering from here again, and I will recommend that most of my 2k+ member organization avoid them as well.

Very unprofessional.

Store is on line only now . .. wish they updated this on Google

Owner advertises products on his site as "in stock" when he's drop shipping them from China. Ordered a $600 kite from him advertised as 'in stock' only to wait two weeks and heard nothing. Turns out he was having it "custom made" in China. He then became belligerent when I corrected him the product was listed as "in stock", resulting in a screaming match. He did refund my money. I'm a purchaser for a living and know this game. I could have ordered directly from China and saved money, but I decided to give a domestic business a break, so I don't appreciate his false advertising. Avoid this guy unless you cant get the product from Amazon or Into The Wind. Just another East Coast hustler.

My father ordered 3 kites a week ago and paid extra for priority shipping. All he got was an email confirmation that they received the order. He ordered these so he could have fun with the grandkids who are in town and are now leaving tomorrow. When he called customer service today they told us that one of the kites was on back order and they were holding the whole order until that kite came in. The representative my father spoke to said they had emailed to let us know that the order was delayed. They did not. Then offered to refund my father's money instead of making the situation right because my father "didn't sound like a very nice person" and they didn't want to deal with him anymore. Yes, my father was a little disappointed but he wasn't being disrespectful he just said that they needed to work on their communication with customers.

Very poor service! Order from a different company!!!

I returned an order back in April, 2015. I was exchanging the size of Kit rods I ordered. It's the middle of July and I still haven't received them. I have been calling daily/weekly for the past 2 months. I am getting the run around. I am told "I will call you back", "I will email you", "I'll take care of it today". I am extremely frustrated at the customer service. I've been doing business with FunWith Wind for several years and though they have taken up to a month once in a while for me to receive my order, nothing like this has happened before.

I will revise my review when my kite rods show up.

My wife went in today to get a replacement rod for one of our kids' kites. This was the only kite store in the Boston area we could find. She was treated very rudely by the owner since she's, apparently, not a serious kite hobbyist.

He doesn't even care that he's lost any of our future business. Perhaps he'll lose yours.

8 days after paying for the kites, he charged me 48 USD extra with not even contacting me. He claimed that was for the shipping when his website showed 0 USD shipping costs when ordering.
His explanation was: "Dispute with your credit card company. End of issue"

8 días después de pagar mis compras, me cobró 48 dólares más sin darme explicaciones. Se negó a devolverme el dinero diciendo "que trate de reclamar a mi banco"