The UPS Store

Have always been helpful here! Staff is super pleasant and help me get things packed and shipped in a timely manner among other things I may need such as an Amazon return. Keep up the great work!

They're always easy to deal with. One of the better UPS stores I have been to.

I have used this store multiple times.

Always a fantastic experience. Tracking numbers are email correctly and timely. This is my go to for shipping items (personal packages and returned items).

I think other reviews don't give proper email addresses or not requesting them. Tracking numbers can only be provided once the store has processed them. Based on workload, they may not get to it until later in the day. I've never had an issue where tracking numbers a not sent when requested.

Also, for other reviewers, if there is an issue with times/location/etc. I encourage you to submit a change to Google. This will help others in the community.

Joseph treated me amazing! Great person to have as the face of your store! God bless you and keep you positive.

I pretty much come to a UPS store for one reason--to return junk to Amazon. And they do that very well. If I walk in with the box and label, they will take it as-is (un-taped) and just wave good-bye. I don't have to wait around to sign anything or tape anything--they just handle it all effortlessly.

When I've used them to ship things, they make good recommendations for boxes, etc. to help me save money.

I've also used the copiers. Pretty straightforward process, and they were very helpful.

They have PO boxes here as well.

Mike is a real homie, he’s a real one! Went in clueless and he was extremely helpful, the most amount of helpful. Went in to ship something, was quick and easy, and I got friendly service!

Customer service, knowledgeable, courtesy.

Best ups ever!! The guy who works I don’t know his name but he has the best customer service ever!!

I have been a customer at this location for over 6 months now, and the customer service is absolutely outstanding.

Great store good worker polite friendly staff

Very helpful, people working, very nice.

Always good!

Great

Friendly staff

As a business owner, I was surprised at what happened here. I paid for the shipment of a box, where a label was never generated. My notes were taped onto the top of the box, and I was told this was how they do it and they generate a label later. I have no tracking on this package, the contents which do not belong to me. When I asked to ship a box international, I was told the person didn't know how and to come back the next morning, which I was unable to do because I work my shop. I shipped using a different carrier. I recognize I was foolish to leave a package with out seeing the transaction through. I would suggest that transactions be completed at time of drop off, and untrained personnel not be left alone in the store unattended.
Update: 3/23-I had a very good chat with the owner of the store discussing the above issue. He was very accommodating and it seems I hit a bad day due to a personal emergency. He assured me the clerk was in training for additional skills. A very satisfactory outcome.

honestly i agree with the negative comments on one particular employee (dark haired gentleman) who hates it when ppl return amazon packages so he’s 99.9% not pleasant for the most part. dude it’s part of your job as UPS is an authorized drop off and why does it matter it makes them $1. is their job on commission or something. even it is, $1 each return multiplied by how many returns a day is huge. just get another job if you don’t like it. geesh

Love how close this store is, but (and this is as much my fault as anything) I have tried to get there before 4PM on a Saturday, when google says it closes, and when I get there the sign says closes at 2pm ....... kinda sucks

Not bad at all