O'Reilly Auto Parts

I am a in my 60’s and very little knowledge regarding cars . I was directed by my son to go to O’Reilly Auto parts to get my check engine checked out. The young man was very helpful and gave me a printout of what the problem was. I Went to my mechanic and showed him the printout and was told they have no opening , maybe tomorrow or it will be the following week before they can look at it. Went back home and when I went to start up my car it was totally dead tried jumping it with no luck. I went back to O’Reilly’s and they were so patient and gave me some direction . I couldn’t be happier with the service I received. Thank You

Richard and the folks are O'Reilly's really took good care of me and my brake issues today. Everyone was very helpful and friendly! 5 stars isn't enough!

Cheri is awesome help me replace my bulb in my headlight..She comes highly recommended along with her staff..

Shane at O'Reilly Auto Parts in Baldwinsville is AWESOME! He was professional, friendly, knowledgeable and very helpful when I had to replace a headlight bulb on my van! Highly recommend O'Reilly Auto Parts (and Shane!) for your car care needs!!!

Recently had a headlight bulb replaced on a cold winter day, the O’Reilly team member (Richard) replaced the bulb quickly and efficiently. I live 1 mile from an AutoZone but O’Reilly in Baldwinsville is my new go to auto store.

Very friendly can get the parts I need and a good place to return oil that is used

Cheri at the Baldwinsville, NY location was absolutely amazing!! I called for pricing on some parts, she helped me find the best, most affordable option for what I needed. When I went in to pick up the items a couple days later, she provided excellent customer service!! O'Reilly seriously needs to give her a raise!! I will be back!

Shane was sooo incredibly helpful, personable and made the experience wonderful! Thank you Shane.

Terrific customer service. Cheri was a great help and took the time to explain my car issue with me and fixing it. Being 81 years old she could have easily made a sale instead of repair at no charge. She also took the time to show me how to change the battery in my key fob. Thanks again Cheri.

The stores are always very neat and clean and organized very well. The staff is always helpful and seems to always find what you're looking for in stock without having to order. I'd stop to O'Reilly's before I would any other auto store

The staff are very friendly and very helpful. They helped me pick out what wiper blades I needed and installed them for me. They also helped me figure out why my check engine light was on.

My steering wheel wouldn’t turn so I bought power steering fluid and asked if Cheyenne could put it in and look at my battery. She came right out and noticed there was a different issue. So she had her coworker Adam come out and they inspected it some more. They both went above and beyond for me to get my car back to normal. They are both live savers. Thank you so much!!

Mike was Really helpful it was quick to get the part that I needed and do an exchange with no hassles. He Put the new part on for me and everything.

Driving along today when the dreaded check engine light came on...drove right to my local O'Reillys and was met by Wyatt. I had an idea what it was, and he helped us diagnose the code to be sure. He looked up the parts, had them in stock, showed me what I needed to get them installed myself. Got everything I needed and go the car fixed in a few minutes and back to enjoying my weekend. Wyatt and everyone at the Baldwinsville O'Reillys was super friendly and super helpful! Saved me time and money, and let me get back to enjoying my weekend! Absolutely excellent customer service!! Give them a raise!! Thank you for your great service!

Cheyenne and the man working with her yesterday (didn't catch his name) were both super friendly and helpful. Cheyenne searched high and low to find what I was looking for, and when they couldn't find it the man even offered to call a competitor's store to see if they had it. 100% will return as long as these two are working there.

Trevor was awesome. I didn’t have to repeat myself like I usually do. I wanted a very specific part and he didn’t ask 20 questions as to why. In and out within 10 minutes.

Always a pleasure... customer service is amazing and the parts inventory is fantastic... they carry alot of the unique and random parts most big stores dont

Love these knowledgeable people. Our new favorite auto parts store

This was my first visit to the store. The people there were helpful, informative and friendly.

Had my web order ready fast. Quick check out at the store.