AutoZone Auto Parts

Customer service good and the management and store is very clean and organized. I will update more info but I would recommend this store to any car guys. But overall very happy have been to this store 10 times over the past 3 months. Never had a negative experience yet!

Great I found out Aamco was giving me a 100 percent markup on my parts!!!

Very friendly service today. I needed a lug wrench but only the smallest size was available, so the cashier came out to check and there was nothing bigger. He said a shipment came in and he'd check, came back with the size I needed. Thank you! This was my first tire change by myself and it went great. :D

Juan saved the day for me today! On my way to my brothers my car started making a screeching noise. I was lucky enough to be able to stop in the Auto Zone parking lot. I noticed the cover for the brake rotor bent and was hitting the rotor. When I went into the store for help Juan greeted me right away and he knew exactly what to do. He came out, looked at my car and discovered the caliper bolt came out and that caused the damage to my rotor cover. He bent the cover back and put the bolt back in. I live an hour away so I was worried I was stranded but Juan provided excellent service and got me on my way. He was very kind and professional. We need more people like Juan out there!

Went here in February for a rear wiper blade for a Mitsubishi Outlander after being unable to locate this small blade anywhere closer. Price was a bit high, but they had it in stock and I could preorder it.
Upon arrival, the courteous clerk retrieved my order(I had already prepaid), printed my receipt and happily installed the blade in under 2 minutes at no extra charge. Great customer service and friendly workers. Highly recommend for folks who are "installation inept."

I needed a new set of wiper blades for my '14 Chevy Equinox - all of the store's employees with whom I had an interaction were friendly & behaved in a professional manner... the guy who rang up my purchase took note of my disappointment (regarding that the lower priced of the 2 brands of blades that fit my car was currently out of stock)...without my even asking, he charged me the price of those unavailable blades! Then a technician went outside to my car with me and installed my new wiper blades! I certainly had a great experience here - I definitely plan on returning here for any future automotive needs & I highly recommend!

The crew at Shillington Auto Zone really have always taken great care of me .They have always gone the extra mile

Great Manager( Joe) asstant manager ( josh), outstanding commercial persons ( Travis) and Mrs(Tammy). All of my other co worker are great people

Always very helpful and pleasant. Customer service experts. Actually came out to the parking lot to put new wipers on my car. If they don't have something, they'll have it there within a couple of days or give you the location of an AutoZone store where you can pick the item up fairly local. My hats off to these guys.

The sales girl (I think her name was Christine) was extremely helpful. She went above and beyond to help me. Give this girl a raise! Highly recommend AutoZone, especially if you need a little extra help. Thanks Christine, you're the best.

This one was very accommodating. So some places have good workers some don't this one definitely has GOOD workers. So even though this is bit farther to get to I will drive the extra distance and avoid the others were they don't help or care. I guess it depends on who is managing the store.

Hello my name is Jim Skipper and while out front of your store today I observed an elderly lady trying to get to the front door of the store.As I noticed she struggling and at this point I got out of my vehicle and went over to her to see if she needed help which she did. She said she needed to buy 3 bottles of power steering fluid for her son's truck.So I helped her into the front of the store and asked the store clerk to help her which he quickly did.So I went back to my vehicle and a few minutes later I observed the same store clerk come out of the store assisting this lady back to her son's truck and adding the fluid to the truck.At this time I went back over to their vehicle and thanked him for helping this lady and her son.Please recognize this employee for all that he did today as he is obviously an excellent employee
Thankyou ok

They were helpful, knowable, and gad everything I needed.

They were so willing to help me with my windshield wiper blades even though I did not buy them there! Advanced Auto would not ! Thank you so much Autozone for helping me ! You were so kind! Definitely won my business!

My service was great! I needed a new battery. Koby was pleasant, knowledgeable and patient through the whole process. Thanks for getting my car back on the road!!

Very helpful. I got the wrong parts to change a break caliper and pads and had to take back. They helped me by finding the right parts and exchanged the wrong ones.

The attended was kind give me a lot of information and her services was magnificent even the price was better than Advance.

This store is simply amazing. Awesome customer experience. Appreciated everything these guys did for me this morning. Thank you

Their associate Raymond helped a ton with a complicated battery change out. Friendly and very helpful

I love this store. Best store in the area and friendly knowledgeable staff. I would recommend anyone living in the shillington and surrounding areas to stop on by. You won't be disappointed:)