Cricket Wireless Authorized Retailer

Well I walked in thinking it was a different store, Adrian was the most helpful and respectful person I’ve met all week- I thank her so much for all her help and accommodating for my special needs!! Thank you girl- you made my week so much better!!

very good service. the salesman was very knowledgeable and helpful.

Mayra was very helpful as well as the rest of the staff when they were able to help me out; and even stayed a bit late to help me out for some technicalities; they gave it all they had to make sure they got me taken care of.
Would definitely recommend. :)

I just switched over from metro pcs to cricket. I went into this location and the young lady that helped me was absolutely amazing. She took the time to explain everything to me, what deal I was getting, and about my phone. She helped me set up everything on my phone and was extremely patient with me and all my millions of questions. They did not have the tempered glass for my new phone at this location so she called a different store and I was able to swing by there and pick it up with out any issue, and the young man at that location even put the tempered glass on my phone for me. He was also absolutely amazing. At both locations the customer service was outstanding. I had zero issues what so ever. I am so happy I made the switch. My roommate has cricket and suggested I switch, she has only had one issue the whole time she's been with cricket. Happy I finally did it. Thank you to both Olathe locations for all your help!!!

The lady there was very nice and she know her job

the Rep. at the store was great! Good deals!.

Very helpful in answering questions

Hey its cricket.

Not a fan.

Went in tonight to buy a new phone.
Been a customer since 2007. The girl was so rude. 400 dollars and she acted like it was killing her to ring me up. Cricket used to at the very least be friendly. My advice to the miserable associate is to please find a new job. Maybe then you'll find happiness

This store is horrible the girl acted like she didn't even want to help me add a line to my account she kept telling me that my phone needed a virtual SIM card and that I needed to call customer service I called customer service customer service told me I needed an actual SIM card. It was like she didn't want to do her job. This isn't the first time it's happened this place is horrible with customer service in person unless you're Hispanic if you're Hispanic they will walk around the store show you all the products hook you up basically. But if you don't appease to their appeal they want nothing to do with you this place is trash

Says they open at ten am Noone is here door is locked very unprofessional

This is by far the worst cell phone store in Olathe! If i could give negative stars i would. Save yourselves the headache, unprofessionalism, and stress. You WILL be treated like trash here...don't do it! They do not abide by Crickets customer service...