Pet Supplies Plus Berea

Highly recommend the store service and selection. Curbside pickup and delivery are also excellent. Only problem is ordering online with the corporate website, they need to do some work with that so that you don't get stuck waiting for a page to load - which happens A LOT.

Have just about everything you could need. They always treat my dog like a good customer. Staff was friendly & store was clean

Great store for local pet supplies. Leashed dogs allowed in store with you. It's so fun to shop with my dog! And get get special treats for my cat.

I’ve been in several locations and I think Berea is my favorite so far, it’s not because is near my house, but the self serve dog wash is very convenient, especially for a big dog like mine (Golden Retriever), what I like about this location is that you can purchase the card of 5 wash for $25, and it doesn’t use a token like some of the other locations.

They have online order pick-up, which is very convenient, and also you find some nice deals!

They usually have different activities throughout the year, and for Christmas, they have the best Santa! I love taking my doggies to meet Santa there! Is our special place!

I had an order for curbside pick up. It was easy on the ap to let the employees know you are there to pick up your order. The employees usually get the order to your car in a timely fashion.

This pet store is unbelievably amazing. Their staff have always shown excellent customer service and they laugh at my dumb jokes lol. They entertain my 5 yr old when he asks to pet animals. My frog was sick and one of their staff reached out to me on fb to check on us. Like WHAT?! Wonderful humans really. I’m so glad they are only 2 min away. Love you all!!

PS giving military discounts is amazing. Thank you!

Hedi did such a great job grooming my toy poodle mix bailey 🥹❤ it was quick and she look’s perfect!!!!!! Couldn’t be more happier!!

The Berea store makes shopping a very pleasant experience. The staff are extremely helpful and have wonderful personalities. They are always there for questions without the attitude that they are being bothered. This store is very clean and parking is great! UPDATE: around Christmas time this store had a giveaway a week drawing and to my surprise I won a awesome stocking for my cat. He enjoyed everything it was stuffed with. Canned food. Treats and wonderful toys. Thank you so much! Grimalkin and I were thrilled.

Always friendly and helpful. Loved their pet vaccination clinics. What a great service.

They are always there to help me find whatever I need!! XOXO Very friendly & helpful staff. We will bring our grand dog back for a grooming. Merry Christmas to all!

These guys and girls always have what Fishstick needs. Had to get a benebone for my friends dog these are 6 yrs old.Made out if peanuts and in usa!

Residing in close proximity, I find Pet Supplies Plus to be an exemplary establishment boasting commendable staff. Without fail, each visit is met with a cordial reception and expedient, proficient checkout procedures.

Love this location. Helpful and friendly staff!

Last week I placed an order for dog food for curbside pickup. I received a call that they were unfortunately out of stock of the dog food I ordered, but they would be getting a shipment in a few days. They kept my order on file and said they’d fill it from the new shipment. I received another call that they didn’t get the 35lb bag of food in but did get a 47lb bag. I was thrilled they got my dog’s food it since it’s been out of stock everywhere, so I told them I’d take it. I knew the food would be about $20 more but I was just happy to have the correct food. I was so surprised when I saw my total for my new order, it was the same price as 35lb bag of food! The manager/staff price matched the cost of the food for me for the inconvenience! This location has the best customer service and communication. They worked with me to get the product I needed and made sure to keep me in the loop for the entire process. I will continue to give this location my business. Thank you for being so kind, caring and professional! Keep up the fabulous work.

The groomer Emily was great. Took our dog for her nails cut. Fast reliable and very patient with pets. Definitely will return.

My go-to pet store. Always has my dogs specialty food in stock. Love their self service washing stations.

They have definitely changed things from when they first opened. I would originally try to come here to get Bunny supplies and at first they didn't have the supplies, but I have returned since then and they do carry minimum supplies like bedding, and food, which is closer to me then pet smart. However, I do have a cat and the food I typically buy him is the Blue Buffalo (small cans) in a box and they only had the large cans. I did end up buying other cans anyways to see if my picky cat would eat it, and he did like the ones I picked out or he was just pretending to like them because he does this. Anyhow, I will be back to get other supplies.

EDIT: I just tried their delivery and bumped them from 4 to 5 stars. I placed my order at 5 am when I realized I was out of dog and cat food. I don't even think they open til 9 am. Food was at my house at 9:30. Packaged well enough to survive any type of weather! This is now my go to store for cat and dog supplies!

Very convenient location for me. They have online order and pick up which is super convenient. Like most places in Berea, the staff is hit or miss. Sometimes you go there and they are awesome. Other times, you have to ask them to check you out. Other than that it is a clean store with a fantastic selection!

Service was great. They didn't have my dog food in stock or online

Great place to clean your cat after it makes a mess on a road trip. 10/10 self grooming station 😭😭😩