T-Mobile Authorized Retailer

My sales associate was extremely helpful and calm even though they were clearly having a rough day! I appreciate the care, most t-mobile stores have VERY different service

This store has exceptional customer service and I think the staff should be recognized for their hard work and attentive and friendly demeanors! Namely I would like to shout out Adrian and Shawn, they should be running the company with their work ethic and dedication to their customers! T-Mobile has my loyalty because of this store and its employees!

Everyone at the store was amazing! Savannahs customer service was exceptional! Great deals too!

The staff was friendly, helped me transfer my data on my new phone. They also offered me a free trial on home internet. I was a bit skeptical at first but it was a free trial so why not! The internet works amazing, I ditched spectrum and that’s an extra $160 in my pocket every month. Thanks Springdale team!

Great service was pleased with my devices the salesmen Shawn and Adrian were very helpful. Got everything I went for at the price I can afford glad I decided to go with T-Mobile.

I went in very unsure of what I wanted to get but thanks to the help of the very nice and informative employees I got everything I need they were sure to advise me of all the promotions available to me so got rid of my over priced internet bill and decided to go with T-Mobile home internet. Definitely recommend this place

Cedrick helped me with a small but frustrating phone issue. Very quick and friendly service. Thumbs up for this T-mobile location! 👍🏽👍🏽

Brian was extremely insightful, knowledgeable, and professional during my entire phone upgrade experience. After being out of the loop on newer devices, I confided in Brian and his advice in purchasing my new phone. The process was smooth and I will gladly continue going to this particular T-Mobile store!

Went in to replace my wife's phone and had a wonderful, easy experience thanks to Mary who made everything so smooth and comfortable. I'm a fan of quality customer service and I'm happy to say this place delivered.

Izzy and all the folks here are the best! Professional, and they got smiles for you. They really helped me out when my phone wasn't working just now, and are local as hell! I wish other locations were this hands on and ready to go the limit for the customer. I think the tmobile phone service fills could learn a thing or two about helping folks out from the employees at the 183/bluestein store. Viva eastside!

Good and knowledgeable service, always prompt on providing answers to issues and just all around great customer service!

So Basically, where ever you found Vanessa and stole her from, you must know by now your really lucky to have her as your employee. Not only is her customer service skills exceptional, her ability to problem solve and find the best resolution and options that best fit our situation is remarkable. All while training and guiding her fellow coworkers, I might add, really made our experience with Tmobile that much better and lead us to giving this 5 star review.
Shout out to Vanessa and her Team! Y’all are legit!
Thank you,
Chloe and Johan
AHM 512

Most helpful T-Mobile store I have ever been too. I don't write many reviews but the courtesy and prompt service had to go recognized! Thanks goes to the manager and staff thanks guys!

Helpful and friendly staff. Helped me set up a new phone. Busy this particular day.

This TMobile store is the best in Austin. They are nice, very respectful, customer friendly, and knowledgeable.

Had a problem with my phone bill and Rudy took control of the situation, kept me well informed while finding a resolution and had good customer service. It took longer than what I expected but that wasn't because of the store

The manager MJ is great to work with he goes out of his way to make sure everything is 100% satisfactory.

It was a good visit I didn't have no problem in the store at all

Every time I go in that store I always have great service they care about there customers

Fast friendly and knowledgeable staff. Plus I love T-Mobile.