O'Reilly Auto Parts

Very helpful always busy place reasonable prices they had what I needed

10/04/24 O'Reilly is back open from tornado damage at South Water Gallatin Tn location.

Always a yes and ask for uncle James he's truly one of the best. The female manager is totally amazing and an awesome young lady wish that I could remember her name. A great place period.

Great place for people to come see the parts to get what they need. I know the people that run the store and there great people. And good place to work at.👍😉

Staff was knowledgeable and very honest. I needed my battery tested, found out it needed to be replaced. The sales individual said that they did not feel comfortable changing the battery due to its location and previous experience. I appreciate the honesty of the individual of not doing a battery change where they did not feel comfortable. In the end the right information was gathered and we were able to change the battery with no issues.

After my battery died this morning, I got my car jumped and drove up to have it looked at. Jonathon, the assistant manager, tested the battery for me, set me up with a new one, and installed it for me. I have a few areas of expertise, and cars isn't one of them. He didn't blink an eye at any of my dumb questions, and he was a pleasure to chat with. Always had great experiences here!

Shout out to Brandon. He provided exceptional service when we had a problem with our Ford truck. He diagnosed the problem and solved it in a matter of minutes. Not only was he professional he was kind. Feeling blessed.

Did a free diagnostic and shut my check engine light off! Most friendly guy ever! Thank you so much for your kindness and interesting conversation

I was completely out of windshield wiper fluid. I was waited on right away and they kindly filled it up for me.

There was a lady/woman there who’s name I didn’t get but she saved me money, time, and heart ache cause she stopped me from ordering the wrong part and pushed me in the right direction.

Forever grateful 👌🏼🙏🏻

I had a battery issue in my 2011 Chevy HHR. I wish I got the gentleman's name because he was sooo awesome. He was very knowledgeable and took care of my problem. Great job

Branden Fontana was a big help to me over the weekend.. good job... the O'Reilly are amazing

I love O'Reilly Auto Parts. They always have what I need and unlike some of the other guy's I never have to redo a project due to poorly remanufactured parts. Also beware of Amazon spark plugs as they are selling knockoff parts. Just FYI NGK plugs are made in Japan not China. Also Bosch plugs are made in Germany not China and Amazon is selling knockoff products for the same price. I've personally had several issues with Amazon car parts always read the reviews and remember buyer beware.

Anything parts that you buy here are always A1 I've been shopping with them for 5+ years and I have never gotten any product that was bad or had to return.I wouldn't shop at any other auto parts store but O'Riley!!!

After my previous experiences with O'Reillys... I really didn't even want to approach this place. I needed a quart of Paint TINT without any binders to allow proper tinting of a neutral bedliner and this location was recommended by a local bodyshop. I spoke with Allen first (who stayed well beyond his shift to assist) and then with Jeff. Both men went well beyond the standard "hi welcome to *******, what can I get ya"... They were understaffed, working over, answering phones and still made time to assist my OCD when selecting a color for this project. I got the paint tint I needed at a fantastic price. If corporate wants to know who to promote... these two guys are bringing customers BACK, not just selling wiper blades and batteries.
Thank you Allen and Jeff, for your much appreciated assistance.

Friendly staff who was very helpful in locating parts and other things I needed. Great experience, priced.

Had to replace a battery under warranty on August 6. Josh was great. He did an excellent job and was a complete professional. Thank you!!!

Needed auto paint. Staff very patient and helpful

Got what I need and friendlier than other auto parts stores in gallatin

The only place I'll go for my automotive needs is O'Reilly. Always friendly service at every store unlike all their competition. Always a happy face and a true desire to help.