AutoZone Auto Parts

I had a wonderful experience this morning at this autozone. I was not in the best mood after getting off a 10 hr shift and started having car trouble on top of others things. I really appreciate Eric for helping me and being so kind and caring. He really made my day a whole lot better. He and his team definitely deserve so much praise. I can’t thank Eric enough.

I was blown away today by Samuel. As we all know teens today we see mostly with their nose in their phone. Not Samuel. His customer service and expertise with cars stood way above my expectations today. Because of him I will drive a little further to this AutoZone instead of the one closest to the house. Great Job Samuel!

Let me tell yall something!! I had a headlight out and I needed some hope. When I got there it was a lady named Hope😁😁 Yall she helped me put my bulb in and was very patient. I appreciate you Mrs. Hope and just for that I won't go anywhere else❤❤❤

Hope is the best cashier your location has EVER had. Give her a raise 😀 lol but nah really, she's worth it. (knowledgeable friendly staff even if you're not lucky enough to catch her there)

Went in to get a car part. Suppose to been in stock, but could not find it. Staff look hard to find it. But was not there. Nice and friendly stafg

James was awesome he stayed after closing 2 and a half hours to help me get my starter fixed. Definitely will be coming back

I am not a young person and I needed help getting my old license plate off my car. I also had 2 cars that needed new windshield wipers. Walked in to this AutoZone and was greeted with a smile and a kind word. My license plate was switched out and the windshield wipers replaced on my Scion. Brought my Altima in and received the same courtesy and left with my new windshield wipers installed. Don't know what I would do without the dependable associates at the Gallatin AutoZone.

Helpful and often knowledgeable. They have the part that I needed for my 1999 Mazda Miata. So it searched only worked for me this time.
UPDATE: I stopped by there again today and they had a part when two others did not. The staff member was very helpful and talked over some of the issues I was wrestling with. Yet again, this is probably my favorite local auto parts store

Just left Autozone picking up some windshield wipers. Joshua came out and got them installed. Then found out my wiper spray nozzle was disconnected. He popped the hood, reconnect the nozzle, got me filled up with RainX. Great service!

I am so grateful for the auto zone Crew. They are always helpful but especially in times like today when I need one to install not just one but two batteries on my f250! He done an awesome job, even took the time to explain why the installation kit is important and also battery hold downs. He is super professional and nice!

Little bit of a wait but over all great place to get parts

Hope Gómez does really good job and is very polite to the customers and always makes sure the customers are happy with their purchases

This location has been handling stuff for our family for years before I got into the automotive industry myself. Here lately I've had a sting of bad luck with my car " water pump, thermostat, idle tensioner, coolant junction assy, and valve cover " with explanations of personal experiences with the prv in the cover". And this location helped me with all of it. So needless to say when my battery went out I was not to happy . They looked it up for me and gave me a new one because I was in 10 DAYS of my warranty . Very happy customer this team at this location is the best.

Had to have a battery checked in our 4Runner. Greg was super helpful and went out and tested it for me. I ended up needing a new battery and they gave me a great deal! Not only that, but then Eric took out the old battery and installed the new one! These two guys are fantastic! I highly recommend the AutoZone in Gallatin! ~Tony

Adam P and James did an awesome job and great customer service. Drove from Hendersonville in the rain just to get taken care by the guys.

Eric P. Was a real nice gentleman. I walked in he helped me nexted in line and ask if they could install my brake light and with no problem he helped me and Blessed me, so I returned the favor to let you know Customer first hand is his priority 🙂

I had been searching the web and calling parts places all over Portland and Franklin, Ky for almost an hour before trying AutoZone in Gallatin. Greg took my call and listened to my clumsy description of what I needed. He determined what I was describing and then checked to see if the company offered said part. But once he verified that it wasn’t a part sold by AutoZone instead of ending the call he searched the internet and found that it was available on eBay. Then he gave me the description and asked me to look it up and verify that it was the part that I needed. I did, and it was, so I ordered it immediately. I was soo impressed with his service that I called the store and spoke with the manager, Hope, to let her know what a good job that Greg had done. He went out of his way to help me when he didn’t have to and I can’t thank or praise him enough. So, here I am thanking Greg for service above and beyond the call of duty. I am sincerely grateful for your help Greg, thank you!

Great service, and helpful staff. Greg was a big help today. Even tho they didn't have the battery I needed in stock. Highly recommend them.

The most honest auto store I have ever experienced. Jason and Hope where extremely helpful to me and solving my auto issues. I highly recommend them for anyone in the Gallatin area!! Honest and very professional!!

AutoZone is the best, best customer service from Miss Hope G. Thanks so much.