Zales

Amazing and understanding they help out a lot they have both affordable jewelry and expensive depends on what you need and want I love my ring and with life time guarantees on it was able to get it resized for free

I have had the best experience buying jewelry from this store. In fact I have made several trips to find the saleswoman that I like the most. Lisa thank you for all your help and encouragement.

So helpful! Lisa actually told me that I do have a warranty on my ring (I thought I didn't) and was able to not only clean my ring but inspect it as well. She even helped me figure out my correct ring size for my right hand!

Not much a jewelry store guy but the girls here made me feel so welcome. My wife loves her new bracelet and I couldn’t have done it without their help.

Very Nice and friendly helped me pick out my mother’s day gift even when i was indecisive and got me a great deal!

Lisa W and Lisa V are the women to go see!!!! They are the nicest, most professional jewelers I have had experience with. Lisa W helped me make an online order complete to the store for shipping and got my necklace at a good price. And found my mother a necklace. Had a great experience with both wonderful ladies.

My fiancé and I went here today to buy wedding rings, and the ladies and service couldn’t have been sweeter. They were outgoing, kind, caring, and determined to have us well taken care of financially for what we picked out. 10/10 recommend! Thank you guys!

Wow! Lisa really made ring shopping an experience! I got the most beautiful ring with her help. I will definitely be back! :)

Always a wonderful experience when I come into this store. They provide the best customer service and make sure I find exactly what I’m looking for.

Corey at Zales was amazing! He was extremely patient and stayed open late so we could purchase a last minute special birthday gift! Top tier customer service.

I’m so happy with my ring! The customer service was hands down the BEST ever, we did shop around and felt so confident with our purchase after learning everything the sales team taught us. They truly make you feel like you’re the only person in the room and cater to every request. Thank you so much for making this experience even better than expected!

Everyone always greets you when you come in. All have always been professional and very nice. Explains everything in detail. I will do all my jewelry shopping here.

They have the best choices in rings and are always so happy to help with any of your needs! Couldn’t recommend the Zales in Johnson city enough!

Lisa from the Johnson City Mall location of the Zales I visited provided me with the highest level of customer service experience that one could ask for! Lisa went above and beyond to make my purchase happen all while providing the highest level of satisfaction by providing with me various options, custom fitting jewelry to my expectations and overall going above and beyond! I felt like royalty as she even put the necklaces I was interested on which was my favorite part ☺

The young gentleman named Corey had a lot of patience and advice to give. Lisa and Corey went above and beyond what we could of asked for. When they didn't have to. So a BIG thank you.

Lisa is the most fabulous woman ever and helped me with finding a beautiful and amazing ring! Highly recommend!

Lisa has helped us tremendously, is very knowledgeable, also very patient( indecisive wife). She is the best there is!

David and Keli were fantastic! I was able to pick out the perfect ring for my wife. Thank you so much.

Randomly walked in yesterday to look for a new ring for my wife and Lisa helped me find the perfect one.

I had a really great experience here at sales there’s a girl named Kelly and she’s a wonderful person and helped me with this sales! So thank you!