Betten Baker Buick GMC of Cadillac

Just got me a new truck from here and I LOVE it! It was super quick and super easy to get through the process and drive off in my new GMC Canyon! Also thanks to Evan, Jonny, and Brad for all your help and getting things done fast and easy!

Thank you for a great job fixing the body damage on our Sienna. Looks like new after someone sliding into us on an icy intersection.

Cody was awesome. We drove six hours from Ohio to pick up a truck. The truck was clean and ready for us to pick up. Brad had all the paperwork ready. It was the best experience I’ve had purchasing a car.

Very nice staff , excellent work done on my truck love the new grill!!!! They loaned me a vehicle for free (nice suburban) they called when it was done 2 days I think it was. Which was fast to me and got my truck back as promised all fixed up with a new face lol..... the work they did was excellent my grill was discontinued so they got me a really nice replacement that looks great on my truck....
Thanks again Betten!!

Josh Mussleman was an excellent sales person. Brought papers to our house for signatures due to late work schedules and was very helpful!

Had a wonderful experience purchasing a used vehicle. The advertised price was great and they gave me a decent appraisal on my trade in. Josh was very helpful and accommodating, I even got a free hat. No high pressure sales tactics, just a friendly small town dealer.

I knew the car I wanted when I came in. It wasn't quite ready, but Jon took us down to the detailing place to check it out. It was beautiful and immaculate and clean. The car fax showed an accident with a deer, but you'd never know. There was no pushing of gap coverage or additional features. If I wasn't so apprehensive about my first vehicle purchase, they probably would've had me in and out in an hour. I'm super happy with the car I picked out, although I wish it had a sUn roof. I figure remote start is a good trade. They got me a great rate, and had my payment under what I wanted. Would do business with this place again.

They scheduled our SRX for service within a short amount of time and even was able to work the service in hours earlier due to prior drop-off and their work schedule opening up. They added a check engine light issue at the end and identified it as a manufacturer warranty costing us nothing for that service.

What a fantastic experience! I really wasn’t sure what I was looking for. Not a challenge for Cody Zagers! He talked with us about what we were looking for. He wasn’t in a hurry or rude…instead the total opposite! He was so kind, extremely knowledgeable about all the different vehicles, and patient with me while I was trying to decide what I really would like. Cody and the finance lady, Anna, made this the most easy purchase of a vehicle we have ever had! Head on out to the south side of Cadillac and let Cody help you get the vehicle you are looking for!

Drove from SE Michigan and it was worth it. Josh Musselman was exceptional, personable, very knowledgeable and just a great guy to work with. We would drive 3 hours again to get the same experience.

I purchased my car a few years ago. Had a great experience. Easy, efficient, great car! I do not live in the area, so its difficult for me to have my car serviced here. Ran into some issues when I took it to my local GMC dealership for service. Turned out there was a communication issue at the time of the sale. I called and spoke with Greg. He listened to me and immediately offered a resolution. Thank you Greg, for making it right! I truly appreciate your integrity and will return when I'm in the market for a new car.

My daughter came in on an emergency situation while traveling home to the Upper Peninsula, from Grand Valley State University. The staff at Betten Baker GMC were extremely helpful and fixed the issue on her car within an hour. I am grateful for the help, as she was able to get back on the road. Jocelynn thanks the entire crew!!

The service department was phenomenal. My 2021 Chevy Tahoe started running rough about 20 miles from Cadillac. Talked to Dave on the phone and he told me to bring it in and they'd check it out. They were able to find the issue right away. Rather than wait for it to be fixed, (I was traveling with my German Shorthair Pointer)they provided me with a loaner vehicle.

Service manager Dave treated us with respect and hospitality.

From needing new tires; the service department was fast and efficient!

From needing a new fender; the body shop was quick to get me loaner and my vehicle fixed within a couple weeks.

From wanting a new vehicle; Jason is honest, straight-up kinda guy!

From needing parts; this department is always very particular on making sure I’m getting the exact part I need.

Will always go here for all my vehicle needs.

Our car broke down going thru Cadillac and Dave the service writer saved our vacation !! He recommended an excellent tow company (Petersons) and had us diagnosed and back on the road in less than an hour !! What terrific customer service. Thank you Dave !

When there were virtually no trucks available anywhere, Betten Baker Buick GMC and Lincoln VanDrie found an awesome GMC Sierra for me. From start-to-finish, the entire purchase process was easy and stress-free. Thank you for being true professionals.

This is the one dealership I honestly LOVE going to when having my vehicle serviced. I didn't have an appointment booked out like I normally do, but called and was able to get a day-of appointment with ease. Was in and out in 30 minutes and had zero issues whatsoever. So grateful to this team for their professionalism and dedication to customer service!

I made a trip Louisiana to Lake City, MI over July 4th week. South of Chicago and then again South of Grand Rapids I could tell I was starting to have some transmission issues. As soon as we pulled into Lake City and unloaded I called Betten Baker and they told me to come on over. They were able to get their hands on a transmission and replace all things associated with it and get me back on the road. Evan and Devin really went above and beyond. I can't thank them enough!!! We are back home in Louisiana!!! Thank you!!!

James, dealer who assisted me with my purchase, walked me through all the features of my new Buick and the rewards program. James went above and beyond to help make the experience as simple and smooth as possible