Walgreens Pharmacy

Makes me sad to see a low score on a store\pharmacy that has a team of employees who work with synergy amongst them. The pharmacy is under very strict FDA restrictions on certain medications. These restrictions may require extra attention a second person to verify. Ive been here just over a year and was hesitant to send my monthly scripts there. I have 30 years experience in the and around the medical field. When I patiently wait for my prescription, I see every team member offering help to customers, team members explaining to customers why something is not working or trying to help someone confused by the convoluted medical requirements. I'm very happy as they are always accurate with my meds (unlike a previous pharmacy). It would help to hire part-time staff during peak hours. A BIG KUDOS TO TEAM JOB WELL DONE.

Although there was a long line at peak hours, they moved quickly to take care of everyone.

Friendly helpful clean

I like this pharmacy it just drives me nuts how everytime I call I’m on hold for AT LEAST 20 minutes. It happens everytime, today I just had enough because I had a little bit of time to call them and I’m on an 14 minute hold as we speak and just used half my lunch break, but it’s looking like I’ll be using the whole thing. It’s weird too because the phone will randomly start ringing, it seems as if it’s my turn and they go and place me on hold all over again. Im not sure if their system is to take care of callers last, but my issues are important too! My dr will not let me fill meds through them, they make you call the pharmacy to refill. So it’s just frustrating. I always dreeaaddd calling this pharmacy and it’s just sad when they’re supposed to take care of you. It seems if I want a refill on my 3 meds I have to wait 45 min to even place it :( I just wish they’d do better with their phone calls.

Rx records are not up to date .lots of duplicate entries. Address change is not updated on all Rx’s of the Customer.

UPDATE:: Just called to today and got a female getting defensive right away after her to double check on meds that they may have. EVERY TIME they said they were out 3 times before, I got a nice young man telling me would double check and they HAD some so he gave me what they had. This mad lady, maybe she can't handle customer service but she shouldn't be working the phones, got all mad when I told her 3 times before a guy checked and they had it. Told me I shouldn't fight her about them having the meds. HUH. I said 1 thing yet she gets all bent out of shape. Sad sad place
Drive thru is slow as heck. There's no one looking at the cameras to let us know they will be right with us. It's like they don't pay attention to anything other than what they are doing. Even inside, no one looks around to make sure customers are taken care of. 133 reviews and most are bad is terrible. Change the gm, managers, etc to better that store.

I’m so fed up with this pharmacy. If you are on pain medication/prescription narcotics, DO NOT GO HERE. Every single month they have given my meds to another patient even though they told me to bring my script in a few days in advance to ensure that I get my medication on time. I bring it in 2-3 days in advance to make sure that they order it and I can pick it up on time. They order it for me and then when the day comes that I need it, they tell me they’ve given it to another patient and expect me to wait two and a half days with no medication. And this happens every. Single. Month. I’ve been a loyal Walgreens customer for YEARS, and I’ve had enough!! If a patient comes in days in advance and you order that medication for them, put it aside for THEM, don’t give it to another patient! It’s absurd. I’m now going to the Jewel across the street and even they were appalled when I told them what Walgreens has been doing to me every month. They order the medication needed for that patient each month and it stays aside for THAT patient.

Racist activity! I’m a young black woman. The cashier greeted and asked every customer “Hi, how are you doing”. When I came to her register she just looked at me and rung my things up. When I was done she greeted the next customer how she did the others!

Super slow. Appointment at 12pm they will check you at 12:30pm and maybe you will get your vaccines by 1pm.