Walgreens Pharmacy

Definately Better Quicker than RiteAid.....beats your car being broken into (Muskegon's Henry Street) while cahiers fumbleF with your merchandize etc for waaaay to long on simple issues!!! Requires more patience due to the pEndemic so grin n bear it its a legit excuse.

Everytime I have been here I get in and out quickly. They do get a little busy sometimes because of the location but I also love the fact that they are open 24 hours.

Open 24 hours, friendly staff. Great location

Their ( ok) it's 2 busy there. I would feel like asking a question about my medication would turn into a huge production!???

Very busy at prime times.

I shouldn't have to wait at the drive thru window for an hour behind 4 cars just to end up leaving the line. It takes 2 minutes to get a prescription and pay. What is taking so long?!

Following a lengthy night at the ER, my father was prescribed 18 pain pills. However, when I picked up the prescription at the drive-thru midnight of June 26/27, 2023, I discovered once home that only five pills were provided. I called the pharmacist, who claimed "I gave you 18, I counted them myself". These pills were type II narcotics, classified as controlled substances. I returned to the pharmacy in person to discuss when the pharmacist claimed she had reviewed the security footage and indeed only gave out five pills. She then provided the remaining thirteen. Having an incompetent or dishonest person working in the pharmacy is unacceptable. Something is not right. The next day, June 27th, I spoke to a different pharmacist on duty stressing the seriousness of the situation. She assured me she would discuss it with the previous pharmacist on duty and "appropriate actions will be taken".

Went to pick up a prescription for my son here. We got there and they had no order for it. I tried to call there shortly after, no answer. They would clearly pick up the phone and put it back on the hold line. Every time they did this I could hear people in the background, but they didn't answer asking "Can you please hold?" Instead, they'd pick up the phone after it rang each time and put it back on hold. This happened more than 5 times. After over 20 minutes, I finally hung up. Now, I remember why we quit going to Walgreens pharmacy locations, terrible service and long wait times. Typically, I don't post negative reviews but was extremely dissappointed with them.

Prescription cost $45 with my insurance. Tried to use goodrx and was informed that using insurance was cheaper. They ran the meds through my insurance again and the price apparently went up to $62.

How does the price of my meds increase $17 within the span of two minutes?

Also why did they even need to run it through my insurance twice?

I encourage you to use a different pharmacy.