Petco

My go-to for local purchases remains Petco. Although a smaller store, their fish tanks always seem to be cared for, and they definitely have better customer service than the bigger chains. I have dogs, parrots, and fish, so my purchases are a wide range of products. I would definitely be negatively impacted if they went out of business, so I do try to support them despite Amazon and Chewy.

From the moment we walked in the door to the minute we walked out the door we had amazing customer service! We were greeted by Wendy who was very helpful and she even offered to walk around the store with us to help us get all of the necessary items we needed for our new puppy. Then we ran Into the dog trainer Rachel who was also very knowledgeable and extremely helpful! We also go to visit the grooming salon inside where we were able to get some background on grooming and puppy shampoos. I am very pleased and they made our shopping experience much more fun and relaxing! Thank you ladies for a great shopping experience!

We love coming here! They have everything I've ever needed for my pets. They have food, toys, grooming, cages, live animals, and MORE. I really like their chinchilla food and treat selection. The dog treats are fairly priced and keep our dog occupied for hours. They have days where you can adopt cats and dogs that visit from local shelters. They also have fish, spiders, lizards, birds, ferrets, and other small animals as well. The staff is also very knowledgeable and helpful as well.

Had amazing experience with Rachel training and Jordyn grooming my Shiba Inu. It was my third try grooming my 6 mo Shiba and I was almost losing hope. Jordyn was ready for her and tried her best. She definitely has a new loyal customer!

The best prices and selection for my chinchilla buddy Cheeko. He loves their dandelion treats and begs for them every morning. The workers here are pretty awesome too! They are helpful and knowledgeable. This is the only place I go for all my chinchilla needs. It's honestly hard to find someone that can match their selection. Let alone their prices.

Man checking me out was exceptionally nice and very patient. Always have a good experience
with store employees but he went above and beyond to help me.

Great price .courtesy associates. Variety of products

As a Petco employee I see the dedication and effort in this store from certain workers even though it's falling apart!

Nice cashier. Not enough employees.

Very nice inside. Great selection, prices, and the employees are also nice. Definitely will shop here again :)

Great customer services would be nice if front entrance door are cleaned.

The staff is always kind and knowledgable, and the store is clean / nicely stocked.

We were greeted by the store manager at the door. She had my aquarium and stand assembled and ready for pick up. She load my car and offered very helpful tips on set up getting it acclimated for new fish and also advised me when I would be able to come back to select my fish. It was damp cold and overcast but it didn't dampen her excellent customer service.

Had what I wanted in stock and great customer service.

Amazing customer service. They were so helpful with me picking out a fish that I had no idea how to care for. And I came in kinda late too.

Two such members that I encountered were pleasant and helpful as well as knowledgeable

Although not convenient to my house, the trip to Petco in Henrietta was worth it. Best grooming my pup has had in a while. The associate was confident and helpful in discussing details of grooming

We had very professional and friendly sales assosiate that help us to find right products. Our kitten din´t like the dry food though, but it can occur with any kind of food. Overall, we were highly satisfied with our visit to the shop.

Just wanted to put a shout out to the work that has been done in the aquatics and reptile area of this store. Very cool lizards coming in lately, and the fish keeping has improved tremendously. Patrick is the new manager there and if you talk to him you can definitely tell it is largely because of his interest in these areas and the time he is spending investing in his staff. Once upon a time I thought I would never buy another fish from this location but am definitely coming back.

Brianna is very sweet and professional. She did a great job and cares about the animals she services. She makes sure they are comfortable and happy.