Miracle-Ear Hearing Aid Center

Katie Herrmann helped my husband in evaluating his hearing loss and recommending the best alternative. Katie is great - she is very professional and meticulous about her work. Her goal is to give her customers the best service and product, and she succeeds. She is very caring about the people she is helping and is genuinely interested in giving her customers the best experience possible.

We have recommended this location and Katie in particular to others and will continue to do so. The hearing aids have made a real day-to-day difference for our family - I wish we hadn't waited so long!

Getting older is no fun and I was freaked out about needing hearing aids. I saw Katie Herrmann and immediately liked this knowledgeable young woman. She guided me through the process, even helping with financing, and the process was very easy. Katie is very charismatic and smart and has always met my needs; clearing up any issue I had with the hearing aids. When she moved to manage a Vancouver, Washington store, I followed, even though the drive is more than twice as long as her original location in Happy Valley. Yes my friends, she is THAT good. I look forward to my appointments with her like a visit with a friend. Thank you Katie!! Oh... and Connie at the front desk is fabulous also.

I have been a visiting guest at this particular Miracle Ear location several times, and I must say this location is fantastic! The new offices, bathrooms & lobby are so clean and inviting, with complimentary coffee for visitors & patients. Connie at the front desk is very friendly and will make you feel welcome and at ease when you come in for your appointment. Katie is extremely professional; I have witnessed her knowledgeability, trustworthiness, and personal dedication to her work and her patients' satisfaction. Katie & Connie go the extra mile to make your experiences at Miracle Ear excellent every single time!

I called in for my Grandpa and Grandma and I spoke with Connie who was more than helpful to us and made this process for my Grandparents stress free. They had a great experience. We met with Katie who took very good care of them both. Katie shared so much knowledge, and I was glad I was able to be apart of this learning experience with them. My grandparents can finally hear again! Thank you Miracle Ear!!

I had obtained hearing aids from another vendor and could not get them to fight right. The discomfort was so bad that I was ready to throw them away and continue a comfortable life style hearing only the 4th word in a conversation. Then I saw an add for Miracle Ear in The Columbia for a 20% off on a set of hearing aids! My husband urged me to make an appointment with Katie Hermann. I am so glad that I made that appointment. Katie retested my hearing and patiently explained the type of hearing loss I have. Katie then proceeded to show me the hearing aids that would work best for my hearing loss. In 5 working days I had my new hearing aids and Kati then began the process of fitting me. I have strange ear canals that twist & turn, so, fitting me was a challenge. To date, we have done 2 ear molds and regular ear prices. Thanks to Katie, I am wearing my new hearing aids comfortably and more often! She is the best! Katie is very knowledgeable, a great listener who "hears" you!! If you think you need hearing aids, please call for an appointment. The receptionist, Connie is very knowledgeable about Miracle Ear and can answer any & all questions you may have!

Katie and Connie have been great to work with. Any little issue has been handled quickly and professionally. Convenient location on S E 164th is easy to get to. Katie puts in extra effort to make sure you understand how to properly use your hearing-aids so they perform at their best.

The staff at the Fishers Landing Miracle Ear are Fantastic. I recently moved across town and the customer service is far superior to the other Vancouver office. Katie's knowledge and eagerness to please is amazing. I will recommend to everyone I know with a hearing problem.
Thank you

Have had hearing aids from Miracle Ear since July 2013. Wear them 16 hours a day. In my opinion they are the best. Trouble free and Maintenance from Katie Herrmann is top notch. Anyone interested in hearing what they are missing, should see Katie for a hearing test as I did. You won't be disappointed.

I recently received my new hearing aids from Katie at Miracle Ear. I have never worn hearing aids before but WOW what a huge difference it makes in my daily life. I no longer miss out on parts of conversations with my spouse and in social settings. I am very impressed with the overall process and professionalism working with Katie. Katie explained the entire process in an easy to understand approach. These hearing aids are fine-tuned and customized to your specific hearing loss curve, based on the hearing tests and the data collected. There is no doubt that these hearing aids target my specific hearing loss and correct for that loss. The hearing aids also allow various bluetooth capabilities which are a really great option to have. Also a very easy to use mobile app allows you to make adjustments to your hearing aids for different conditions. I could not be happier with my new hearing aids and the overall care and professionalism I received from Katie at this location. This is a first class operation.

SUPERIOR, stellar service from Katie and Billie Jo - we give you 10 stars! Thank you so much for your sharing your time and expertise, Katie. You are patient, articulate, smart and informed; you listened closely to our needs and went out of your way to service us during our appointments. Billie Jo, you are the real deal; your sincere customer service skills are excellent, and you made a huge and lasting impression on both of us as well. Thanks so very much to both of you! (We even got our new caption phone today, and we sure appreciate your referral for that!) Major kudos and hope to see you soon, Patty and Jackie H.

From Carolyn Crawford:
Miracle-ear has a Big thumbs up from me. I've experienced such professional advice. The amazing staff at Miracle-ear really care about you and your hearing problem and are always smiling and happy. I am so happy I made the right choice!

Katie treated my grandmother with as much care as if she were her own. So grateful for a comfortable and professional experience. My grandma is really happy with her hearing aids. Thanks, Katie!

Katie and Connie were a great help to both my wife and I finding the most effective hearing aids for us. They were very professional, friendly, and are giving us great service checks regularly.

I had been wanting to check out hearing aids for a while and finally walked into Miracle-Ear in Vancouver, Wa. Immediately I was greeted by a lovely, kind woman, Connie, who welcomed me and made me feel comfortable. Then I met with Katie who answered all my questions about Miracle-Ear. I had a great experience and am looking forward to my new Miracle-Ear.

Stephen was incredibly patient and kind to my Grandmother. Gave us a lot of helpful information. Highly recommend!

Katie has been so helpful in repairing my mother's hearing aids. She did a wonderful job and always with a big smile.

I would not go to any other business for my hearing aids. Terry and Joyce are a great team. Very professional and always go the extra mile. Oh and Sis is always there to greet you.

I'm 101 years old and am always treated with the very best of service. Katie Herrmann is so very professional and kind. Connie, her receptionist is also very helpful..

Miracle Ear said they would take care of all of my maintenance needs, at no cost to me, for the duration, when I bought them. So far, that has been the case. Words are words and action is action. So it is said, so it is done.
Kermit Buchanan
Vancouver Washington

I learned a lot about hearing aid technology from Katie. I would recommend her to anyone looking for hearing aids... expect informative and friendly service.