NAPA Auto Parts - Westbay Auto Parts

I buy parts quite frequently whether it's working on my own projects or helping out friends and family. This store has become my go to parts store especially if I am looking for something obsolete or hard to find. The customer service is always great and they go above and beyond to help get me exactly what I need. Shout out to Ileta, Kari, and Matt in particular, if any of the 3 of then are working when I come in I know I will leave with the part I need in hand or ordered and on the way.

girlfriend and i needed a socket, they not only helped us out but fitted it for us when we bought the wrong one. thanks!!

The service was excellent! I purchased a new headlight for my car yesterday and Waylon took time to install it for me. I wouldn't have been able to do that myself. Thanks again for your help!

Always a good experience to go to my local auto parts stores. There are a few older guys in there that have brought the entire staff up to speed I couldn’t imagine being a parts counter employee you basically have to guess what parts a lot of customers need based off of their vague description.

Great small town auto parts store. If they don't have it, they can order it for you. It's so nice to find a business that still values customers. Fabulous service always.

Employees are great. If they don't have it they can probably get it quik.

Very well run. Staff was extremely helpful and knowledgeable. Gave me exactly what I needed to get and yhe service is super fast.......

I do like the Napa store. Lot of very helpful people, willing to help with fixing auto part and checking for problems. This last trip, I just had a wire connection problem, no real problem. The time before, lady found my gas cap problem, put it on, still problem. I had to go to auto shop, for them to discover, right diagnosis but she put the wrong part on. But over all, I really do like Napa in Kingston, wa.

Awesome customer service!!! Thank u for letting me park in ur lot while kingston's main street was annihilated with ferry traffic to run across the street. You guys are awesome!!

Very knowledgeable and friendly atmosphere, were lucky to have napa In our little town.

Friendly staff, great service!

99% of the time they have what I need on the shelf, always glad to help make sure you have the right stuff before you walk out the door

Love this store! Has always had what I needed to get the job done

Great parts with friendly people.
Go fix your own and save money!

Great bunch of people working here. And they give you great help on how to do your repairs.

Great service and if you have a question Trevor is usually there and really knows parts and cars.

Was so pleased with the exceptional service provided by Nicky and all employees at this location.

Very knowledgeable, helpful people! Got me the best part for the price.

They had what I needed and made sure I got the AAA discounts that I wasn't even aware I had coming. Thanks people.

The employee was very helpful and knew her job well.