Altura Credit Union

Carlos was super friendly and helpful with creating our account

I had irregular balance that kept showing as interest on the credit card since January on payment owed.
I was in the office on University today and Brian was very helpful and took care of it.
It wasn't a lot of money but I try to pay cards without paying interest.
Thank you Brian at Altura on University Ave Riverside.

I had a positive experience opening an account today. He switched my direct deposits. He was really helpful and friendly.

Great customer service. Friendly environment. Always able to answer any question I might have.

Customer service is great!! I have no complains.

Absolutely 100% customer orientated.

Customer service the best the greatest love it

Nothing but love for this place.

Make it rain! 😅

...utilized for payment only... it's quicker than online (where they charge a fee) and never crowded...

This location (Don't know about others) does NOT participate in the credit union Co-Op. They advertise they do.
Subtracted 2 stars for advertising they do and wasting people's time and gas going there.

Calling and calling and all I get is a machine talking to me. I wanted to get a car loan but can't talk to a human.

I’ve been customer of Altura Credit Union for a while and the only problem I’ve had at the University Ave Branch in Riverside was the Security Guard. This is the second time it’s happened, first time I mentioned to Teller inside to no avail.The man thinks He’s a Cop and put his hand on his hip as if he had a gun. I was just going to ATM and he stared me down so I walked up to Him and words were exchanged. You may review cameras but I’ve got a feeling nothing’s going to change.