BIC Automotive

This is the most credible and honest auto shop I’ve experienced in Waukesha. They stand by their work and absolutely do right by the customers. Highly recommend them!

I have used BIC multiple times over the past 5 years. They are very efficient and have great prices. Definitely will be taking my car here for a long time

BIC is awesome! Jason and the crew definitely know what they're doing. And unlike other places, they will never tell you that you need something if you don't. I will always take my vehicles to them.

My car was making an odd sound and had a service light on the dash. Their earliest appointment time was a short 3 business days later. I dropped off the car with no issues when they opened and they gave me a call about the quote and parts they needed to order that morning. They sent a text to let me know the car was ready and I was able to pick it up the same day! Their waiting room was well air-conditioned, though I never had to wait long, and all three employees that I talked to (schedule, drop off, pick up) were very knowledgeable and kind.
My car sounds and drives great.
Thank you!

I don't say this lightly, the team at BIC has repeatedly shown me and my family that they are a competent organization that cares about their customers. Integrity throughout.

Since I was referred to them years ago, if possible I always take our vehicles there.

Since I've found out, they quietly also do very important work in the community.

If you're in need of automotive repair - take your vehicle to BIC. They'll earn your business!

My truck engine started acting up, BIC towed the next morning, diagnosed quickly and while unfortunately the engine needed repair (lifters), they did it quickly and the price was much less than what I feared it would be. Truck is now running great.

They always take really good care of my vehicle! They are very kind, fast, and offer good prices. I appreciate that they offer to repair whatever needs to be done but are not pushy about it at all. Absolutely would recommend going here for auto repairs!

Very good pricing and always honest about what's is going on with the vehicle.

Love taking our car to this shop! (And who can typically say they “like” getting car work done!). They are so kind and reasonable here. The owner often is at the front counter and is so nice to every customer. We have taken our car to other places on weekends when they are closed if we are in a pinch but it’s never the same quality work. They also quoted us at hundreds of dollars less than the dealership our car is through and I’m sure their work was done even better than the dealer would have. This is a great shop to take your car to!! Highly recommend!!!

There are no words to describe how overwhelming car issues are & how much I appreciate this shop- their honesty, knowledge, professionalism & diligence. I know nothing about cars, other than they’re often times extremely expensive to repair & maintenance. They price very reasonably (half of what the dealership quoted) & will honestly tell you when issues are not pertinent. I have taken my cars here although I’ve moved & have mechanics close by. Sooo thankful them!

I rarely review businesses, but this mechanic is honestly so integrity filled and affordable. Once you try this mechanic for any of your auto needs, you will NOT go any where else. The attention to detail, quality of work, timeliness, and professionalism is not what you find normally. It is refreshing to see such hard working individuals. I am very grateful to have them in our lives. You need a good doctor, hair stylist, mechanic, and handy man in your life- glad I have BIC Auto for ALL my Auto needs. Highly highly suggest!!

Jason and his crew always do the best work! They are fast, yet they do it right and I've never had to go back for a second repair. Even though it's a bit out of my way, they will always have my business because of the work that they do and the customer service which is always on point!

New favorite and ONLY place we will ever take our cars from here on out.
Amazing, fast, professional, kind, and love their mission.
We dropped our vehicle off at roughly 9 am, we were told last night they had a packed and busy day but they would get to it. 3 hours later it was done and ready to be picked up.

Thank you guys. We will be recommending you to all of our friends (our family is who recommended you to us, otherwise we'd recommend you to them too!)
Please keep doing what you do!
10/10 stars will be back

What a blessing to be able to take your car to a group of competent trustworthy mechanics. I have had them do numerous repairs on my vehicles and many times the final bill came in lower than their initial estimate. I recommend their services without hesitation.

I recently had work completed on my 2009 Dodge Caravan and they were able to get it fixed and back up and running in a day and half, I will be bringing my vehicle back to them when I need repairs, they are honest and trustworthy and there prices are reasonable, I had one place quote me over $3500 dollars for repairs and that was just the control arms and suspension issues, I had more than just that fixed and it was around $2600 dollars so they do what they say and are open and honest

My wife's van had the check engine light come on and the shop was recommended to me so I went for a visit. After dropping the vehicle off they called me and said the light was not on anymore. I guess they have the Magic Touch! They drove the vehicle around town a bit in an attempt to get the light to come back on but it never did. After receiving some prompt phone calls through the day keeping me aware of the situation they called around lunch to say that I could come up and get the car. Upon arriving I asked them how much I owed them, knowing they definitely invested some time on the vehicle checking it out, and they said nothing was owed. I was pleasantly shocked by that! I would have happily paid something but they refused. For this experience I worked with Steve, he was very nice to work with, very honest, and you could just tell he's the real deal. Don't hesitate to give them a try! Hopefully I won't be back too soon but I know I will go there again when the van calls for it.

These men have cared for my car like they would their own. They always make time to squeeze me in to keep my old car running. I love that it's a Christain environment. As a single woman, I trust these men to make the best judgement calls about my car and needed repairs. It's also close to a little restaurant so it's convenient to walk over and get some food while your waiting on your car repair. Or I can sit inside the shop which is clean, offers some free tea and has free wifi and wait while listening to Christian music.

I don't gush over auto repair shops but this one reeks of integrity.
I actually brought my vehicle here by accident, thinking it was another shop up the street. Best mistake I ever made. If I wasn't moving to another state soon, this would be my permanent shop, but then I would leave a mediocre review so I could bring my truck here without the competition from other customers ; )

We bought beater cars for our college kids to get back and forth and we got what we paid for. Hence we needed many repairs. We recently moved to Waukesha and contacted CJ's Automotive. They have taken excellent care of our cars and made the necessary repairs. They have been friendly and considerate and I would highly recommend them. at this point we have been there many, many times and our experience has always been great!

Very professional. Very well priced. Couldn’t be happier with the service. Normally do all my automotive Repairs, but an injury left me sidelined and they did an excellent job! Recommend them to anybody!