DSW Designer Shoe Warehouse

Sha is the men. This guy is so but so amazing, outstanding customer service, such caring and nice person, I will definatly be back at this store .....

I had the most helpful associate on the sales floor. I asked if there was a survey, so I could let management know, what fabulous service that I received today. She said that there were no surveys available! It would be nice to give service employees acknowledgement, for the great work and service that they extend to customers!!

I had the best experience ever! I spoke with an associate at the register I forgot her name but had a scarf / hijab on. Her customer service was on point Overall best experience. Way to go DSW
I hope i will meet her one more time again.

I needed some good shoes Ina timely fashion and knew I could count on DSW. I didn't know that I would meet Shannon. SHANNON answered the phone with complete professionalism an hour before they opened. I should explain I just happened to see the hours on a day they had changed. I even called again to see what floor the were on (the 4th). She explained they had just moved. When I arrived, I had forgotten my locks for my bike, and who do I see in the store first? SHANNON. she was very nice in letting me keep my bike near the register (it's just a one time thing) and I found my shoes and we conversed in real life. Just a bucket of customer service joy. She got me into a vip program which seems pretty good and harmless. But I'd come back and know if I had any problem in that store, I can rely on good Ole Shannon

Had the greatest experience talking to Leslie today. She was helpful even though she is new. She was efficient and naturally welcoming. Coming again!

Good shoes got new balance good service helping me

The associates and manager were super nice to help me with my exchange this afternoon. Thanks for the kindness. I appreciate it bunches 😊

Dsw in silver spring has closed

Good attention

puedes comprar hermosos zapatos para toda la FAMILIA de todos los estilos

Excelente servicio al escoger zapatos me encanta

Se encuentra buenos zapatos de marca en este lugar solo que si se excede arriba de 50$ hay que pagar una membresía en este lugar

💖

In contrast to the aging mall it's in this is a nice modern looking DSW. Problem is it's pigmy...tiny, definitely the smallest DSW I've ever encountered. Because of this, compared to most DSW's, the selection is lacking. The kids section is esp lightly stocked and for those who like to search the DSW clearance for deals, the pickings are slim. I did find a pair of big boys dress shoes and $69 kids' sneakers with a sign announcing the price was $29, for some decent looking Adidas. So I got what I came for but there were no more than 3-4 choices for boys' dress shoes. The kids' Nikes had a price listed on only one of the 6-7 or so big kids' Nike options.

Decent selection of styles and sizes for moderately priced shoes you can try on in-store.

This store is extremely anti-Black, especially toward African American customers. The undercover workers continuously harass African American shoppers (especially female shoppers) by following them around the store upon entry, pretending to be shopping but what they’re really doing is harassing and antagonizing African American shoppers. To make matters worse, most of these workers are people of color themselves and I imagine that they know what it feels like to be on the receiving end of racism and yet, they are openly and viciously anti-Black toward African Americans. This location just recently opened and this is your business practice? If you are African American and you have a question for the workers who do wear name tags, be prepared to receive a nasty attitude from them. Interestingly enough, these employees do not treat the Ethiopian/East African, White, or Latino customers this way. This store needs to go completely out of business!