Castle Rock Chevy Buick GMC

Parm, Luke, Rogan, Joshua, Ryan, Hunter, and Bill were all delightful gentlemen during my buying experience. They were knowledgeable, patient, courteous, and professional. What a beautiful buying experience they provided for me and my husband. I will not go anywhere else or want to make a deal with any other folks moving forward. This is where it's at in having a top-tier experience that you can trust.

Twelve days ago our family purchased a 2021 Toyota Highlander Platinum. We chose Bill Desautels, sales consultant, because of his stellar reviews on google. Bill delivered on his trustworthy partnership during the decision and purchasing process.
Zachery and management were very supportive in working/collaborating with our needs and requests in order to seal the deal. Tony in the financial department delivered all that was needed to finance our vehicle. The automotive product specialist, Rogan Taylor, spent quality time with our family getting to know all the details our new family 2021 Toyota Highlander. Building a trustworthy partnership takes time, and we have yet to truly envision what the outcome will be as time goes by. Twelve days ago we began this process investing locally, because we live in Castle Rock and Douglas County through the purchase of our 2021 Toyota Highlander Platinum. We are, "completely satisfied". We look forward to our trusting partnership with Castle Rock GMC. Thank you Bill, Rogan, Tony, Zachary and team. ~The Kranz Family - Ron, Linda, Trinity and West CCI service dog too.

Purchased a vehicle a year ago. Best experience buying a car ever. Went in for a a service to install a feature that wasn't yet due to chip shortage. Jist like the buying experience the service was exceptional. From being received today the point of driveway drop off with the shuttle.
Thank you

I had just bought a 2020 2500 and the def system had an issue. Not a biggie but because of supply chain it would be at least 3 months for a new one. My kids ride horses. I have a big trailer. Needed a diesel ASAP. Luckily Castle Rock AUTOPLEX had one. Super easy process. Highly recommend!

I had a fantastic experience with my purchase. Other dealerships wouldn’t consider placing an order due to “supply” issues. Castle Rock reached out promptly and arranged my order quickly. Only took two months for my vehicle to arrive, and it only had one minor item needing retro fitting. Once the Yukon was delivered the staff, Maverick, Rogan, and Tony were great to work with. They have earned my business!

We had a few issues with a Jeep we just purchased a couple of months prior (in another city). Thankfully, we purchased a warranty so the coverage saved us! Danny in the Service department was amazing! He was professional, transparent, kind, communicative and attentive. When the issue was not resolved the first time, we were able to bring the vehicle right back without fuss or extra fees. I highly recommend taking your Jeep to this locations as I had taken it to a non-Jeep shop prior and they could not fix the issues because they did not have the proper tools/equipment. Ask for Danny, he's awesome!

Issues were:
-GPS navigation was set to another state and could not been fixed by clearing the settings or performing an update. We needed an entirely new radio unit.
-Auto stop/start engine light was on; it was due to a low battery.
-Brakes were rough and squeaky; they cleaned and greased them.

**All issues were taken care of and have not had any recurring issues since.

I just bought my 8th jeep from them yesterday and once again they were wonderful. Ray Robertson has been the salesman every time. He and the dealership are kind thoughtful and honest. I highly recommend Ray and the dealership.

Hunter is a good dude. My bro bought a Camaro off of him and he hooked us up

First time here today. Worked with Casey and his manager on my white ram 1500 rebel. Needed service done as there are not many good RAM places in Castle Rock. I received excellent service from them and I will be back.

Best experience I’ve had in a dealership. We did not feel rushed or hassled at all. Chris, our salesman and the General Manager were amazing to work with, they really helped out by listening to our situation. They got us into two new vehicles and some awesome deals on them. This company works hard to gain and keep their customers. I would recommend them to anyone looking for their next ride!

Just purchased a new at4 HD from Adrianna and Zach. Transaction was very smooth and efficient. Much better experience than a typical car dealership. They even installed my running boards in the parking last minute even though I was ok taking them home to do it! By far the best gmc dealer in Colorado

Took a 2017 Acadia here to have some warranty work done, one of them being that there was a gap between the grill and the hood. I figured it was something to do with the grill being plastic and the hood being metal. Maybe it warped? No problem, they fixed it and my wife went in and picked it up. It has probably been a week or so since she picked it up and I was just able to check it out. Yikes, now the hood is bent down and the paint is cracked, looks as if whomever installed the grill was pushing on it pretty hard to get it in place. I call the dealer ready to hear "well it wasn't like that when we fixed it" line. So not the case, I spoke with Patrick the Service manager right away on the phone and he said to bring it down. I do, he takes a look and says we are going to fix this for you. It's not everyday that a service department goes over and above to make sure the customer is taken care of or own up to a mistake but in this case they did just that! I have always had a great experience at this place which is why I continue to come back. Thank you Patrick for doing what is right!!

The service experience is the best I can get for my Chevy Colorado. Tim and Ian treat me with respect and value my business. They listen, make appropriate notes so nothing slips by, and even keep me updated on progress. Often, they go out of their way to ensure I have everything I need. Best of all, the technicians do the work they say they will and do it right the first time. I've had bad experiences elsewhere, namely the service centers at John Elway Chevrolet and both Ed Bozarth locations Aurora and Park Meadows--they have either not fixed a problem or returned my vehicle with a new problem it didn't have before--requiring me to return repeatedly. I go with Medved, even though it's 20 min out of my way, because it saves me time in the long run and gives me piece of mind.

We purchased a new Malibu RS at Castle Rock Chevy. We are so excited for our Lifetime warranty that comes with our Malibu! Makayla and Shania were amazing to work with they answered all of my questions and showed me all the great features on my car. I will definitely be returning and recommend Castle Rock Chevrolet!

David Boeke is awesome at his job! He answered every question quickly and honestly. He worked hard to earn my trust and respect. Parm Dosanjh had to approve a few things in the deal and he was accommodating and clear! There are a few scratches on my new truck and I have full confidence in David and Parm to make it right!!
I will absolutely recommend the dealership and especially these two men to all of my family for any auto needs!!! Extremely happy customer!!!

This is our favorite place to get car service for our vehicles! The staff is excellent, honest and helpful. They always do a great job and we know the quality of work done on our vehicles is reliable and high-quality.

Made an appointment for oil change and tire rotation. I found a coupon for $60 for both. Dropped my truck off and and picked it up an hour later as promised. Check in and out was easy.

I've had 2 trucks with Medved and can't thank these folks enough. They've always communicated updates and have also returned my vehicles early or on-time. They'll always work on my trucks!

Tim is great. I have been servicing my trucks here for 10+ years. I bought a new GMC truck there because the service center and Tim have been so great, I didn't want to have to go somewhere else.

Tim, the service representative, provided excellent service. The service department in Castle Rock performed three maintenance functions for a very reasonable price.