Geek Squad

Quick, friendly, and knowledgeable staff and service got my PC working as good as new Thank you Geek Squad.

Nice on the phone didn't have my part in stock but thanks

Love it 😍

Thanks to the Geek Squad who got my computer up and running when all hope was lost.

Ian is very smart, diligent, and helpful!!

John and Matt were very professional and courtesy!!

It's your everything store

Very nice and helpful

Awesome

Excellent ability to resolve issues, just need more space and Techs.
Great service.
Thanks

Great service, good atmosphere, and food was fantastic.

Called them for service on my LED TV. They do not repair TV'S.

Close to the worst possible computer purchasing experience one could imagine. There is consistent miscommunication between Best Buy, Geek Squad, their Sales and Service. Geek squad online is actually pretty good, they work to resolve any issues you might have but are obviously limited being remote. For the most part, I'd recommend their online services. The major issue is Geek Squad in the Duluth, MN location. I understand customers today can be difficult and staff need to have some level of resistance but these guys take it to a whole new level. Even when they screw up multiple times, they're going to speak to you, like you're the idiot. Duluth MN, Geek Squad is condescending and their customer service is so bad it is laughable at this point. If you live in Duluth, it might be reasonable to purchase from there because you'll be in and out multiple times over a few weeks to get your NEW computer if there are any issues with it. My new computer developed blue lines on the screen, within the 60 return window. Yet as I type this I'm 70 days past the purchase date still with blue lines on my screen and will be bringing the computer to a local repair shop to have it fixed. It is simply not worth dealing with Best Buy / Geek Squad any further. I don't do may reviews but this location deserves it. Their Baxter location was good.

Have to talk to machines or somebody that can't speak English. Was just asking fir an apot to fix my TV. One side went dark. It's been 6vweeks. No help. I used to buy at best buy. Never again.

I requested a call from a local human being from a non local computer and have yet to hear from them. It's hard to give a good review when you can't even talk to a person at the store.

They had the computer for one week with minor repairs and permission to wipe out and start over if needed. We spent over an hour and a half at the store because now the computer takes forever to start up. Not impressed. Don't waste your money there

They only willing to fix what people bought from Best buy and nothing else they have false advertising