United States Postal Service

I ship tons of packages (about 20,000 an year). This is my go to post office. The manager is very helpful and supportive. And 2020 was a tough year for all post office employees. Everyone souls appreciate their hard work.

Always busy, this post office has great service. Easy parking.

Needed institution

Four stars for quaintness! It's so cute out front, with the gardens. I love it.

I was pleasantly surprised to encounter a polite woman at the desk who assisted me. The office was empty when I arrived and I was in and out very quickly.

I gave this 2 stars cuz nobody else did……

I dropped off a padded envelope package at the mailbox by the Swarthmore Inn. It has been over three weeks and it has not been scanned. I called the center and a Black woman with a very nasty attitude picked up and said that since it hasn't been scanned they can't do anything and I have to wait until 30 days have passed to file a report. Make sure to always drop your small packages at a location because the mail carriers and sorters do not care about your parcels!

UPDATE: After hours of reporting my package finally got a update in a few hours. Still in NJ when it's headed to AZ after almost 4 weeks! The next day the rude woman called back and stated she is not Black and that she is the supervisor there. She was more nasty and unprofessional than she was previously. Her name is supposedly Brandy. You'll identify her by her deep rough hostile voice. It's a shame the college people have to actually deal with her when they mail packages.

I had sent out two packages just before a holiday.I advised the receivers that they might be later then expected due to the holiday. Although they were both supposed to be there the Friday before. One package got there and the other didn't. I called the post office to find out whats going on. They said give me a few days to look into it. It is now a week and a half later and nothing has been done about it. The lady gave me a sob story of someone is in the hospital. We all have family problems. Take some personal time. Bridget then told me she would go up higher above her but nothing has changed. She has been running me in circles for a week now and I am not happy.

Aweful Customer service by Glenn. I called because a package got mis delivered I did his job and investigated and found out my package was sitting down at another home on my street I called to let him know i found the package tracked by another office for me and asked if he could go recover and he told me no

The worst customer service. I have event experienced. Tape Cost $3.50, so I used the tape I had, that was not good enough. I have used this tape numerous times and never heard of such. Poor customer service 😢

They need to learn how to answer the dam phone. Been calling for over an hour and no one ever picks up. Absolutely horrible