Caliber Collision

I had a great experience with Caliber Collision and specifically with Kenneth. He made a quick and thorough inspection of my car and the estimate was emailed to me later that day. Kenneth was considerate of my car insurance rental time period and was able to bring my initial finish date down by over a week ensuring I did not use all of my car insurances rental days. I got my car back today and it was beautiful. It looks brand new and the people that worked on it did a wonderful job. The process and communication were streamlined and I am also grateful for the wonderful woman working at the front desk. She was so calm and friendly and she made getting to and from Hertz stress free by arranging rides. Thank you all so much. My car looks beautiful!!

Exceptional service! I brought my car in for repairs and was blown away by the professionalism and expertise of the staff at this repair shop. They diagnosed the issue quickly, provided a clear explanation of the problem, and had my vehicle back on the road in no time. The quality of their work is top-notch, I highly recommend this repair shop to anyone in need of repair services. Five stars without a doubt!

Caliber Collision is the best collision repair experience I have ever experienced !! Staff is friendly, professional and courteous. They kept me in the loop every step of my cars repair. The car was fully repaired in record time to my amazement. It took longer dealing with my insurance company than getting my car fully repair and back in my garage. This was a great experience given the horrible situation (hit and run by a Tesla driver damaged my Mercedes S580) I wish I could give Caliber Collision 10 stars not just 5.

Great costumer service, easy going shop. Was simple drop off and easy pick up.
Car come out great, I even looked underneath and it was branded Range Rover part. Work through insurance my car is Range Rover. Recommend and would comeback.

Very happy with the work they did on my car. They kept me informed and got the work done in a timely manner. Wonderful customer service.

They were great. Lovely to work with and they did a wonderful repair job. Car looks wonderful.

Very pleasant and efficient. Plus their work is excellent. They kept me informed and kept me up to date all the time they had my car. They even repaired my car faster than the first date they gave me. After an accident one is always nervous and to find someone who seems to care about you and your car is wonderful. Bonnie h

Good job all around.
My vehicle was in there for less than a week. Very good customer service. Good communication skills. And my vehicle looked good as new!

Fantastic work on my wife's Mercedes. Second time bringing a car to this shop for repairs. And they brought it to my house when it was finished because we couldn't get out there.
Highly recommend this shop.

I only use caliber for any of my cars. They were extremely well organized very good communication and the car was done earlier than anticipated. 10 out of 10 recommend

Caliber Collision should have been my first choice from the start because not only do they work directly with your insurance (I have Geico), you can pick up and drop off your rental there too! Jason was my main point of contact and he kept me updated on everything about my vehicle and I was even able to pick up my car 2 days earlier than expected!

Super helpful team of professionals here. They kept me informed and helped get the process started and completed without stress

They did an excellent job on repairing my car, which needed a passenger's side rear door replaced and trim repaired. Ana was a very nice Customer Service Agent and Kenny was an excellent Service Advisor. They completed my repairs ahead of time and washed my car before they returned it. It was all sparkly and clean when I picked it up. Paying my insurance deductible only while they billed the insurance company for the balance was very easy to process. Their reception area had coffee and water while I waited for short term repairs. I highly recommend this body shop!

Good service from initial contact to final completion.
Special thanks to Ana in the front office and Fernando the service contact and of course the chaps who worked on my car.

My 10-year old Kia, which just had a new engine installed, 4 new tires, and new brakes not 3 days earlier, was hit as i was driving in a parking lot, and the front passenger quarter panel and wheel assembly were severely damaged.

I had it towed to Caliber Collision on Friday about 15 minutes before they closed, who sent an estimate directly to the other driver's insurer, State Farm, the following Monday. I received a call from Caliber on Monday afternoon that the insurance company agreed to pay for the repair, which was nearly $6k, plus my $1,000 deductible and a 3-week car rental to boot.

I think a mic drop by Caliber would not be out of order.

I have always heard great things about Caliber Collision and Kenny h . So when my CTS-V needed paint and body work I knew just where to take it. As heartbreaking as it was to have my car damaged, I left there with a smile. Kenny h. Has a very calming way about him. I felt very reassured and knew my car was in good hands . Thank you everyone at Caliper Collision and especially you Kenny .

(I wrote this over a year ago) ask for Kenny, he'll take real good care of you. Tell him Nico sent you. After the bad experience of a car accident, Kenny will have you leaving there smiling. Just a super terrific guy.

The service was warm and friendly. The estimated completion time was accurate. The communication was frequent and the quality is great !!!

I highly recommend Caliber Collision. I had my car repaired after a car accident and it looks like new! Anna at the front desk was welcoming and nice. Fernando (Service Specialist) explained all of the repairs that they would do and he kept me informed every step of the way. My car was finished earlier than I expected. They are Professional and Trustworthy. It was a pleasure doing business with them.

I was in a hit and run accident at the end of January which left myself and my car in a sticky situation. I had used caliber many year prior to this and when it was time to pick a shop and I saw them on my list I was happy and ready to go. The customer service there is top notch and they were able to get me in pretty quick. I worked with Kenny who was patient and helped explain everything that needed to be done and what my time frames were looking like. I knew with part delays it could take several weeks, I was able to get a rental, but Kenny made it a point to not only stay in contact but he gave me options for what kind of parts I wanted and went above and beyond calling local shops when a part we needed was backordered for WEEKS! Overall my repair took a little over 2 weeks. When I came for my pick up, Kenny had taken care of a busted light and had my car looking better than ever! Fast forward now, my car was garaged for several weeks after my repair due to me being out of town. When I came back I had noticed that a small area of paint on my front bumper looked a bit funky and after a few more days I noticed that it had split. I reached back out to caliber and spoke with Anna who got me in super fast to see the shops GM Trenton. Trenton came out and looked at the area I was talking about and with the paint being under warranty said that he would take care of it no issue. It is SO important to me to have genuine, authentic and reliable service and caliber just goes above and beyond. Trenton set me up to have my car in the shop while I'm out of town and has made sure that this process has been nothing but smooth for all parties. I cannot give enough praise to this business, seriously the place to go for all your car repair needs.

Great job and service. Chris especially took the time to explain, update and reassure. Very professional!