USPS Carrier Annex

Andrew at the Annex is a Godsend! Thank you Andrew!

I had a fantastic experience with Crystal over the phone. I had an upset customer call me stating they were missing their order. Crystal helped me track it down and resolve the issue. Thank you!

Had a mail forwarding problem created at the 55082 Annex, but my compliments to Denise at the facility who promptly analyzed the problem, resolved the issue and reported back to me in a friendly, apologetic and professional manner.

Had a lost package. Kudos to Andrew who recognized the problem and reported back to me in a friendly but very professional manner.

Everyone is super friendly and helpful- even at the retail location downtown

Great customer service and friendly people

Helpful and friendly but busy

If you're unhappy with your current job, perhaps it's time to find a new job. The rest of us should not have to pay the consequences by not receiving our mail. USPS: if you're looking for a replacement for your entitled strikers, I will gladly take any job you have and give you 110% every day!

The staff were friendly enough through this ordeal, but everything else about this service was awful. My package was late, which happens sometimes, fine. My issue is that I received a text messages from USPS to notify me that my package was out for delivery, my carrier did not have my package. So I called the Annex to see if it was up there? It was not, they said it should be with my carrier. So I get another 3 text messages stating that my package was at the Annex, and was ready for pickup. Great! I go directly to the annex, they then inform me that my package was mis-sorted, and will likely be delivered Monday. Again, the people I dealt with were pleasant enough, but this is absolute garbage. I paid extra for insurance to avoid this kind of mishap

Such a bad service!!!! nothing is never delivered or it’s delivered in the wrong place

This postal AGAIN delivered a package to the wrong address. What is SO DIFFICULT about reading addresses before dropping off packages. I am just disgusted with this annex's very poor customer service.

Now they are just leaving packages at the street on Manning Ave. Not even attempting to bring packages up to the house. This post office has always been horrible. But now they are trying to set new standards of shittyness.

Mail carriers fail to deliver far too often and no useful response from the managers. Worst mail service ever encountered

Location doesn't actually allow you to send letters or handle postage. Distribution only.

Terrible service, mail carriers deliberately don't deliver