Metro by T-Mobile

Me and my fiance went in to get me a new upgraded phone. We ended up buying $600 on my new phone,her new phone and home Internet. Joseph and Brian were open way later then they had to be to get us all squared away. They were very helpful and explained every detail to the T. Thank u Brian and Joseph for helping us get it all squared away. Would recommend there store to anyone and everyone. There good at what they do . Thanks

Love the Awesome Service I receive at the Metro PCS Store on 4602 Grand Ave Ste 550, Duluth, MN 55807. My daughters screen quite working and they set me up fast in the very little time I had available. I forgot their names but the two of them help and let me know the deals that were available. I was set and ready to go in almost 20 minutes was there on 10/12/2023 at 11:10AM and out the door by 11:30AM. Thank you so much. I felt I had to give you 5 stars because that is all they had.

I've used Metro PCS' service a few different times over the last 6-8 years for additional lines of service. Even tho Metro isn't my main mobile service provider, I have to say that the service coverage is great. They also usually have an awesome pay as you go type of plan. And the cost is typically lower than most or all of their competitors. Metro also has a fantastic customer support team.... both over the phone and also in store. However, specifically the customer support in store is amazing. I can confidently tell you that they don't try and pressure you into buying anything, unlike their other local big name competitors. They seem to really be vested in making sure their customers are not only happy... But also that they are well taken care of. Metro ensures you are comfortable with your purchases before you leave the store. This includes making sure you are happy with the product you're purchasing, understanding any terms there might be within your plan, assisting you with any options you might have available and they also have been known to even give you their personal numbers to be able to call if you ever have any questions about your purchase or your plan.

Great experience with Lucas over the phone and then in person. He was amazing at helping me understand everything and explained the details better than anyone I've ever bought a plan or phone from, also super kind and helpful to answer my questions.

Great employees and wonderful service! Highly recommend 👍

I received customer service from Joshua that went above and beyond expectations when I took my client in to pay his phone bill and fix login issues. We were running late and would make it just at closing time and Joshua was more than willing to stay open and help us, as well as offer information and brochures to help my client in choosing a different data plan for next month. Joshua was very calm, patient, and kind, and also a navy veteran. I thank him for his service to our country and the service we received that evening.

I believe the people working at this facility have more knowledge and steer you in the right direction for what your needs are. I left knowing I got the right device for the right price and I didn't get pressured to go buying the high-end expensive stuff that I really didn't need.. five stars for this place for sure.

I am a satisfied transplanted customer from a large nationwide carrier. I have 5 phones on my plan and I save lots of money now! Very knowledgeable friendly staff who add to the level of satisfaction! Swap & Save your money starting today! Great coverage too!

Great service and Crystal was able to fix my storage space problem on my phone. If you are looking for affordable phone options this place has much to offer. Highly recommend.

Best cell phone company around. I been with all of them and I would never go back. Awesome service plus the price is right!!! O yeah don't let me forget about their in-store customer service, excellent!!!

Hello there. first off id like to say that i love Metropcs. I had at&t. they suck. so i switched my family and i to metro, and we love it. Great coverage and great service. If my family or i have any trouble with our phones or services, we go straight to the west store, and they help us out with a smile. The sales associates are wicked awesome!!! Nick , Joe, Roxann and cant forget Sarina!! you guys are rock stars!! best Customer service in the NORTHLAND!!

Omg Tonya and Joseph was amazing today and very patient with us. I so recommend this place. Thank you so much once again.

Been a customer for about a year and a half. Used to use Boost Mobile, but they never had outlets in Duluth to buy phones or pay bills.
Metro PCS is just as good w the deals, phone selection, and accessories, all in one spot.

The folks at MetroPCS are always knowledgeable and helpful. They noticed my plan was not up to date and they fixed it so i was paying less and got more usuage for data. Now i have unlimited data and a hotspot!

Vanessa (I hope I spelled her name right) was extremely helpful, knowledgeable and polite. She knew what she was doing, and the end result is a product I am very happy with it.

Very nice and helpful staff. Great place to go to for all your needs via Metro by T-Mobile

Vanessa is the one who helped me she was very helpful and has a amazing voice she was singing always smiling thank you

The sales clerk was very helpful when fixing the problem with my daughters phone

I've been with metro for several years now and I love this store staff there is always super friendly

I love metro pcs great deals great customer service and it the best place to get cell phone service at a very affordable price..