Discount Tire

The service was great, but I would not recommend going on the weekend after 2 PM. I was there for about two hours, but I walked across the street to grab some food and dessert. I had insurance on my tires, so we would have costed me $230 came out to $37 and I am very thankful. Again, do not visit this institution after 2 PM on Saturday because you will be waiting for a very long time.

This place is the only place to go for tires the absolute best service anyone could ask for. Jacob is an awesome guy to work with and every time I go there I always get A+ service. I have been there at least a dozen times in the past two years for tires and tire rotation and never had a bad experience in and out in a timely manner. Match pricing from online tire shops and never try to upsell me on items that I don’t need. Just a all around good experience every time. The way it should be done when you’re spending your money.

Best place to buy tires. I used the store in Virginia for a set of tires. I had flat tire in mentor and took the tire to the mentor store. They are the nieces people and very knowledgeable. They fixed my tire and told me how to clear the low tire light, all at no charge! A great group of people.

Great service (this time) in and out, tires were a great price, they discounted some that I bought a year ago that were worn at 20K miles, so I purchased 4 total.

However, I feel like adding road hazard should be an option not already factored into my total. I was wondering why my overall price at checkout was apprx $60 higher, they added road hazard to the cost and tires already have a one year warranty, ask me next time if I want road hazard, don’t automatically assume.

David and the shop guys are the nicest and most considerate. Super efficient and friendly. Services are exemplary and personality even better. Did not feel pressured like you often do at shops and even when I was stubborn they helped me meet all my needs for a safe tire change. Couldn't have asked for a better experience. Many options available.

I worked with Caleb today in the Mentor location, I have not come across someone with this level of service in a long time. He was fantastic. What a great experience here!

The guys there are awesome, and they take great care of their customers. Get the extra coverage on your tire purchases!!! I cabby stress this enough! As a professional driver, a full time Uber, my tires pick up six all the damn time and I've probably had the warranty/protection save my butt at least 5 or 6 times in just as many months. All I've had to do is just pay the cost to reissue the protection instead of constantly having to pay for new tires when crap goes into my side wall. I've probably saved at least $900 bc of that protection! The other great thing about them is that they TRULY care about our safety out there driving. I have great experiences with Caleb and Brandon, two great guys and if I was going out of town and needed tire services, if there was a Discount For around, I'd go there before anywhere else because most places try to rip you off. These guys, they don't do that because all they do is tire related stuff and windshield wipers, they don't need to scam you. Their exemplary service speaks for itself and sells the brand!

Discount Tire in Mentor is by far the best service center anywhere. The customer service is outstanding and the staff is helpful, polite and knowledgeable. I highly recomend Discount Tire in Mentor. They are professionals.

Came in for my appointment a little early, but they still worked me in right away. Got me out of there way earlier than the quoted time as well. Friendly staff and quality service.

I cannot say enough good things about this store and its staff. We are on a road trip from upstate New York to Seattle and the truck needed tires. Blake ordered the tires I wanted and called on Monday to let me know they showed up. I had an appointment at 130pm, I called at 2 to let them know I was going to be late. They assured me it's no problem and to just come in. I pulled up at 5pm fully stressed out that it wasn't going to be enough time to swap the tires. Blake assured me he would take care of everything. The guys got to work, skipping no details, even cleaning the wheel mounting surfaces, installed, and balanced tires and got us out the door in 45 minutes TOTAL. I am BEYOND impressed! A few hundred miles on the tires and the truck is quiet and smooth.

I wish I had this crew where I live, they are respectful, professional, and thorough. They took a ton of stress off my shoulders.

Great services, Zack and all team did perfect job, thank you, i love my new rims, is the best tire shop in the area.

Great people!! My SUV rides like brand new. Many thanks to Brandon and Caleb for their extraordinary service. They were so kind and helpful. Thank u both.

I am very satisfied with my new tires on my truck. Brandon and the crew over at Discount Tire went above and beyond. Had to wait an extra day due to Fed Ex delivery, but the wait was worth it. Thank you.

Best experience getting tires ever.
Always great service. Had flat repaired free of charge. They are awesome and I highly recommend them to everyone especially my family and friends.

Drove a little bit out of the way to go to this particular store. They were able to accommodate me, gave me a great deal, and were so fast and professional installing my new tires! Highly recommend!

Great service. Stopped in for tire air pressure check, took about 5 mins. Great place for tires and wheels.

These guys are amazing! Nobody else in the area would help me balance and mount my new tires/wheels because I didn’t purchase it from them, but Discount-Tire did for me and made the experience amazing! Will definitely be going back for any wheel and tire needs!

The staff are very helpful! The work is done quickly and if you have a problem, they take of it for you right away. I won’t go anywhere else to buy my tires!

I had a bolt in my tire. Upon calling to schedule the appt, Caleb was very personable and expressed that their main concern is customer safety, and they truly displayed this. Thankfully my tire was repairable, but I cannot express enough how grateful I am for how they treated me. I highly recommend this business!!

Brandon went above and beyond when I had a flat tire. The waiting room was pristine and surprisingly spotless. I didn't get a headache from that "car garage" smell that's typical from an auto repair place. Every employee with whom I had contact was super friendly and knowledgeable. I also like that they send you a link on your phone to a page where it shows the progress of your car while you are waiting. I was in and out in roughly 30 minutes. I highly recommend Discount Tire if you're ever in the market for new tires or need a repair.