Cricket Wireless Authorized Retailer

I came to Enrique needing a phone desperately. He was at the El Camino store and he helped meet immensely! He was a mixture of kind and courteous and very very knowledgeable. I was able to purchase a phone and set up my account by transferring everything from my old phone totally painlessly. I would definitely come to this cricket again and ask for Enrique!! Thank you so much!

"Kevin" in Customer Service was incredible!! His knowledge and expertise was amazing!!! Would highly recommend Cricket to friends and family with his outstanding service.

Went in on 03/19/24 after work and was helped by KEVIN O
Customer service was great ,he explained my plan and suggested a great bundle ,answered any questions I had and got me in and out of there with a new phone in under 25 min. Thank you Kevin, sorry for the wait !

Han and janet are the best . Great service 5 star workers as well they deserve a big raise ive never been so excited to go in a cricket store if i wasnt for them THANKS

Best experience so far! Khaled set me up with my new phone. He helped transfer all my info and even put on my glass and case. I will be sure to refer all my friends!

Han very helpful....got new phone...changed over same #..good to go..😊

Khaled was very patient and helpful. I am very happy with the service.

Khaled and Cindy provided me excellent service. I am very happy with the deal and the customer service.

I had great experience switching over from Verizon to Cricket. My phone bill with Verizon was $100 a month and with Cricket was only $60. I was able to get a Iphone SE for only $30. The gentleman at the store was very helpful and provide great service. He transfer my information over from old phone to the new phone. Also he put my temper glass on for me. I don't know, if any other place, would go out there way to provide excellent service like this.

Enrique was very helpful and knowledgeable. Took care of everything. Thanks Enrique!

I got helped by the cricket wireless employee Helena. She was very kind and she had very good customer service skills would always come back to this location. 100 percent Recommend. Very happy with the service I got .

Hello google I want to take moment and say thank you for help me find this Cricket Wireless location in Carlsbad. I look all over Oceanside/Carlsbad and this store was only one that had the Iphone Pro Max 14 in stock, in fact, they had two color to choose from. I was very happy with the customer service. I don't usually leave reviews, but the store rep went above and beyond and help me out with the finance and application. I only had to pay $50 down. I walk out with Iphone Pro Max and two other Iphone for my kids. The staff is very knowledgeable and they transfer my data and setting up my phones. I diffently send my friend and family to this hidden treasure inside The Shops at Carlsbad.

I happened to be in Carlsbad that day and decided to go check out the cricket store....
Well to my surprise I found someone really nice since the moment I walked in I was greeted with a big smile!! (I have been to escondido location by mission) and the girls there are always rude!!
I am so happy I found this location and with such a great costumer service his name is Jose Abarca... It was totally worth the drive! He had no problem explaining me the differences between phones I just felt very welcome! He was very outgoing and great communication skills... I strongly recomend this place... If you are like me that doesn't know much about phones and need someone to be patient and explain all the questions you might have, look for this guy!!
Happy with my phone and happy with the service!

Had such a great experience at this location Enrique was very helpful!!!

I have been a customer for years. I always see Jose to do my account. He is one of the best customer service person that i can ask for. He can help with any problems you have with your account or you phone. I highly recommend him to go see.

Cricket has what I need in a phone service. I use Cricket for both my personal and business needs. No dropped calls and good customer service when you use their 611 service. I have been a customer now for 4 years and I have no complaints. I've had ATT, Sprint, T-Mobile, and as you can see I DON'T USE THEIR **** NO MORE. My monthly bill is always the same price, and I control what I pay, not my provider. My call speeds are as good or better than the ones I've listed above and I was (past tense) a customer of. I have had nearly all the big carriers, except Verizon and I be willing to bet, at the end of 12 months, that I got just as good of service as a Verizon customer at 1/3 the cost. The money I save every year using Cricket Wireless makes 3 of my car payments, as opposed to what I was paying for with ATT Cellular. Where's you're money going? You're giving away your money to crooks. You ever been late making a payment? Well? You know at one second PAST late your gone, cutoff, your holding one big 18 more payments to go , GLASS BRICK. CRICKET is cool, they work with you, they call it Bridge pay. Why would I give away my money to those crooks? I'm a real person, a real customer, and happy too, with money still in my pocket. Switch...

Jose has been the Go To person at CRICKET store. He is always with the greatest customer service and positive attitude. I will not go to another Cricket store. Thank you Jose.

I was very happy with Han, he upgraded my phone and helped me transfer all my info, very patient !

Thanks Carlos, good service!!

Cindy is incredibly helpful and found a great solution to the issue I had with my phone! Thank you!