O'Reilly Auto Parts

I just experienced the best customer service here. I needed a headlight and Christian helped me. He recommended a light bulb that was reasonable and offered to install it for me! He recommended I replace both of them which made total sense and he installed them both without hesitation. I was in and out in 10 minutes with 2 brand new headlights bought and installed. This is my new forever auto parts store.

The manager was very helpful he took the time to find the right part and even made sure I got my money back from the warranty. Really good guy. All the auto part stores are the same and have the same stuff. It’s the great service at this store that makes it worth driving the extra two miles

The people here are always friendly and knowledgeable. They are willing to listen and try to help. Very efficient.

Both Peter and Aurelio made my experience a good one with trying to help get my keys out of my car and putting my windshield wiper on

Welcome to o'Reillys to all whom come to this place .......they will treat you at a moments time meaning just have the patience to wait in line for your turn. They are working to give you and every one the professionalism you and everyone wants. Just wait patiently for your turn. If you get wrong part no worrys theres more !

Lots of inventories helpful employees great place to shop for auto parts and accessories.

Very nice and helpful Frank assisted me in purchasing windshield wiper blade for drivers side and air filter that Valvoline said should be replaced. Then he was kind enough to put the parts on the car! I told him he was better than a husband. He smiled. Excellent service and attitude towards this old lady.

That's my home store excellent service.

This is one of the best O’REILLY s I’ve been to especially with service , some guy named Robert helped me out and treated me like I was family much appreciated .

I needed an inexpensive battery charger right away.
O'Reilly was the only store within 20 miles that actually had one on the shelf. The clerk who helped me was polite and knowledgeable and the charger was exactly what I was looking for. 5 stars

Perfect professional customer service. Anthony, this is your random customer approval shout out so read it.
I had a part that is under warranty but I could not find receipt. I was referred to the mission Blvd store due to necessity by the limonite/medley store clerk who was most helpful also in reminding me of the warranty I didn't know made the part replaceable (but none in stock there). I brought what was left of the destroyed part to Anthony, I've probably met once before with good interaction. This day is his shinning point in customer service. I explained to him that I had been relocated to his store due to part availability. He looked it up found the part checked my phone number for warranty but found out I had not applied my phone number and I had no receipt. At this point I explained I hate AutoZone and if I couldn't find a warranty on this part I would find the store that does. Now I don't think he went beyond the scope of his employment when he found a warranty on the part and applied it and replaced my part. I asked him if it was under my phone number now, he says it is now. And with a wink he made O'Reilly's my favorite part store because I think he understood that if he didn't have the part under warranty I would simply find a new parts store and like AutoZone never come back. Now he knew that and made the perfect customer satisfaction choice. Good call Anthony. I think I'll drive out of my way to come to your store now. Well if the car runs.
In the end I did find a receipt and anyway about it he could have gone Anthony chose correctly, and blindly finding a warranty to honor for the customer that made that exact part purchase but can only just now prove it, that was golden!
#givethisguyaraise, #leadbyexample, #managermaterial,

They get 5 stars because they had the oil dipstick I needed for my 06 Chrysler 300, that Autozone didn't have in stock.

Been a great time coming here I spoke to Anthony recently hes the recently is the front desk guy hes a really cool dude I appreciate the help looking for that transmission oil clip on aisle 5 thank you very much

Love this place. I especially like it when I go to a business and the employees actually like their jobs. It shows in the helpfulness and interactions with they customers. I have NEVER walked out unsatisfied. Employees are FANTASTIC!!

Thomas was great. Exceptional customer service and they had both parts I needed. Thomas even loaded the parts in my car so I didn't have to carry them.

I went in with a low battery that I purchased from the store 3yrs earlier. The battery had a 2yr warranty and they still exchanged it for free. They gave me tools for changing out the batteries as well great service from Chantel Joe and the mngr. Marcos!

Good atention of employee.s

Great customer service employees seem pretty knowledgeable and are able to help with whatever u may need. Very clean store and overall a great experience.

Dide Ruben that works there has awesome customer service skills... I recommend for sure

great service tonight although the said they were in stock couldn't be located 3 different parts ..the parts guy was very friendly..