GameStop

The two guys that were here working the night I was there were awesome! The specific guy who helped me was knowledgeable and super helpful. If there were questions he couldn't answer, he looked into it and found answers for me. Super helpful!

Wanted to say that Cameron was extremely helpful and patient with helping me return my controllers. Outstanding communication and customer service by Cameron. Thank you!

Online customer service is literally the worst, but coming in store we were helped better and faster than 3 months of 20 back and forths with countless cust serv reps through email. Calling customer service also doesn’t work bc it says wait times are over an hour and hangs up every time. This location however had the NICEST people working. They helped us get what we needed and went above and beyond. THANK YOU SO MUCH pls support this specific location! They deserve it(:

Very good customer service and lots of options for all your gaming needs! Do you need a controller? They got that. Do you need a headset? Well, they got that! Do you play Xbox or maybe Playstation? Well, they got stuff for everyone! All you need to do is head in and let the friendly employees help you find what you're looking for!

We needed to exchange an Christmas gift and the employee cashier was a pleasure to work it out with- he was understanding, knowledgeable, flexible with our need to have a little time to figure out what we wanted and efficient. It was a good experience for our little family.

Unlike most gamestops I've been to, this one has amazing and friendly customer service. I walked in wearing a HammerFall t-shirt and one of the employees complimented it and made it the best experience in any game store ive ever had. Rock on! and game on! if he's reading this right now, dude deserves a promotion.

We all know when preordering at GameStop, if it's collectors editions is a headache and a hassle. I've been told by workers themselves they'll say they're sold out of them, so they can buy a few copies to flip on eBay, I went in to pre-order the Power Armor edition of Fallout 76, after a ton of headache and having to call several stores I was a little more than irritated when they told me they sold out, and another gamestop said they had not started selling them anywhere yet. When I went into this GameStop and told them another one said they were getting more shipment I assumed the guys working had lied to me. After retrospect I realized they could have honestly maybe not known they would get more later that day. While I was there I was impatient and infuriated while still trying to be civil, the guys (Draven and Colton) handled me well and we're polite if not a little afraid, I had to go back today to get the Beta code and Colton was so fantastic in handling the situation since they hadn't been able to print the codes the day before, and admitted fault to the situation, I apologized how I acted the day prior after. GS as a whole isn't a really good company and getting certain things is a pain, games and systems are going to loose value quickly, so don't expect to get anything from them. What I expect at locations is good customer service, and these two provided that for me, it's not always (but sometimes) the employees fault that the company they work for isn't really a good one.

Great place to go for games! Really good employees who know their stuff and willing to help with any question. Clean store and fair deal.

The store manager is so amazing, friendly, patient, and kind. Thanks u again for helping us. We need more people in the world like her

Gamestop is a dying out 90s game exchange style. Its good for some things but all in all digital is gonna kill gamestop. I give it 3 more years. Edit: inserts foot in mouth.

They were very helpful to help me find what I was looking for and I appreciate that

If you see my reviews for springville and Orem Gamestop you’ll see how frustrated and disappointed I was with the lack of knowdlege with how to do trade ins. I came to Provo and Troy and the closing staff did the trade in flawlessly and super fast!! I have regained faith in Gamestop but only at the Provo store. Give Troy a raise or have him train the other stores

Greatest game's at great prices love the way thay greet you as you go in butt dont crowd you let's you look around with no pressure love the place just bought 3 games today on the used sale 3 for 25 hope you enjoy your next visit

When in there this morning the young man who helped me was very knowledgeable. Great customer service....will be going back

Good food! Not everything they have is spicy, so don't worry if you aren't a spicy person.

Excellent customer service!!!! I am so surprised by the quality of work the people at GameStop put in to make sure their customers are satisfied and find what they’re looking for.

Great place to check out what's coming up in the gaming world. Nice staff.

Great place for new and used video games. I've even bought game merch from here too. Staff has always been great to work with too.

Easy, nice, employees are kind, pretty good selection of games for a number of consoles. Ex: PS4, PS3, PS VITA, XBOX ONE, XBOX 360, NINTENDO SWITCH, ADVANCED, 2-3DS you get it.

They are very helpful and easy to. Work with. We have bought new and used games here, never had any problems..