MinuteClinic at CVS

I had a respiratory infection that kept hanging on so I went tothis Minute Clinic. I was able to schedule an appointment online easily and was seen soon after I arrived. Jennifer was the NP working that day and she was really great. I got a script and when I didn’t improve I called the Minute Clinic and left a message with Customer Service. Jennifer called me back and sent in another script. It really couldn’t have gone smoother. I would definitely use this facility again.

Took my 5 and 7 year-olds here for flu shots. Used the “hold my place in line option” and as soon as we checked in we were seen! Very friendly and pleasant doctor, put the kids at ease. She administered the shots herself, and did it so quickly and smoothly that neither child cried. So two thumbs up from us!

Saturday Morning primary care provider office closed lets give Minute Clinic a try. First to arrive for the day after signing on the computer I was seen promptly. No long explanation about my symptoms seriously they don't care quick yes or no questions all business, this is "minute" clinical after all. My problem 8 days fevers, nasal discharge, sinus pain, and now pink eye. Treated appropriately, quickly, and professionally all pertinent health questions answered. Mitra FNP and FNP Student from San Marcos where great will be coming back for any mild/minor health concerns. Bonus they are Sharp Healthcare Affiliated so they sent over my visit information to my primary care provider. Having a student is always a plus! Good Job!

This review is just for the COVID testing. The nurses were all very friendly and efficient. Got my results back within an hour. Highly recommend for a quick COVID test!

Wait can be long, but you can check in ahead of time. The doctors are always nice and knowledgeable!

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I Arrived early as I was the first appointment of the morning. NP arrived at 9:05 and my appt was at 9:10. She took my paperwork for my daughters physical, went into her room. We waited until 9:20 until I finally said, as we are ready to be seen? She opened the door rudely and said I’m sorry I’m the only one here and they book the appts too close. I was the first appt and no one else was there! She started with my daughters eye test. Her vision is not very good so she was struggling. She then stopped the exam and told me to be quiet and I need to stop talking to my daughter. I wasn’t even talking to her. This then made my daughter nervous and uncomfortable to proceed with the eye test. She missed a few letters so we stopped the test. The NP explained that she can’t pass my daughters physical because she was unable to read one line. Ultimately, she was very rude from the minute she walked in, which then intimidated my daughter and enabled her to complete the test. The NP was unprofessional and needs to go back and learn “bedside manners”.

Nurse Katlyn (maybe it was Katheryn) was completely useless! I went in to remove one suture from a blepharoplasty that is placed 6 days ago (within the healing periods of 3-7 days) She acknowledged it was not infected, and agreed it could be the location or maybe a little too tight causing stinging. She was hesitant to remove first because it didn't say anywhere in guideline it could be removed even if it's on the website! Removing sutures is one of their services! She called to get approval. After that she seemed scared to clean or touch anything, then she just said she didn't feel comfortable removing one stitch!

It was literally just cutting a tiny knot! If I could see I would do it myself! It is within the healing period! It was not going to unravel the wound or open anything! She didn't even have to pull anything, literally just cut the knot at the end!

This lady should not be in the medical industry ! She is too scared to do anything! She is paralyzed by fear and hinders her ability to make decisions and act! Completely USELESS!

She mentioned previously working in a surgical room, this is probably exactly why she is no longer there and working at a CVS Minute Clinic! Well, newsflash- She can't even do simple things either! Only reason I came here was because I couldn't find an open Urgent Care. Guess I will use valuable resources at an ER because of this useless nurse !

I’m a doctor visiting from out of state. My pregnant wife began having symptoms of a uti and we completed an over-the-counter uti test that showed leukocytes in her urine confirming the need for antibiotics. We thought this would be the best, quickest place to get things done. We arrived right at opening, she spent 1.5 hours there until she was finally seen only to have the NP tell her she had to go to the ER because she “wasn’t having pain with urination so it wasn’t a uti” (despite the other positive symptoms and the pyuria). My wife tried explaining that she is a nurse and that her husband was a doctor and that she had just had an appointment a few days ago with her OB who did an ultrasound and that everything was normal and fine and that she just needed an antibiotic however the NP wouldn’t even run her urine or do any tests and sent her away. I’m incredibly disappointed and upset that things could have easily been taken care of here before she developed pyelonephritis on our vacation.

Waste 2 1/2 hours of my day. Ended up at my doctor for treatment because minute clinic wasn't capable. Here's the details:
Wait: I was number four in line and things were moving but slowly. The problem was the nurse treated two people in one appt slot time, essentially bumping the rest of us out another 40 minutes . Two people left out of frustration. I should have followed but instead I waited it out since I was traveling and had to get my strep treated.

Incompetence: She misdiagnosed and based on her explanation I lost all confidence. Luckily I was able to get an appt with my doctor who gave me the antibiotic needed and I'm recovering... And will be able to travel.
I will NEVER use CVS Minute clinic again.

Absolutely horrible. I went in and logged in using the computer. They said the wait would be an hour and a half and that they would text me 30 min before my appointment. I left and came back once I got the text. When I got there, I waited for additional 1.5 hours, when the nurse came out and said that she was taking her lunch break so it would be even longer and that she wouldn't be able to see me till 2:30. So I went and waited in my car and came back after an hour and she had given my appointment away because "she felt like coming back early". I was absolutely appalled at the lack of professionalism and care that the staff there had. I tried to reason with them, but they couldn't have cared less. Three words: NEVER COMING BACK.

The man that I spoke to, John could not understand me & I could not understand what he was saying. I requested somebody else to ask my questions to and he left me on hold for over an hour. He came back on the phone and said email minute clinic.
I will never use their service due to the poor customer service over the phone! He left me in silence and did not respond to my questions. I would not recommend using this service.
Dr. Michelle Foster

We went to have our 12 month old daughter checked due to fever. We found out they dont look at patients under 18 months old. It would have been helpful if they posted this important information online before we went all the way just to waste our time... very frustrating to say the least.

The doctors here should know what they are saying is true. When Dr. Erin Giovannetti told me I would not be billed for a routine throat swab, then I should not get a bill from some random lab saying I owe them money.

Worst place ever, so unprofessional .
Doctor extremely rude, wait is insane.
Would NOT recommend this place.