Advance Auto Parts

I've been shopping here since I was able to drive, I have seen a lot of different employees and different managers over the years, some good, some not so much; but over the last month or two I've been extremely impressed. The level of service has gone through the roof. I don't know much about cars but the staff there has gone above and beyond to educate me and help me with my problems. I never have to search the store for my parts, I get greeted in the most friendly way and honestly they treat me and other customers I've seen like family. They didn't have parts able to order for me and The manager Jay went above and beyond to make sure I got my car fixed. He even helped explain how the parts work and how it affects my car.i was told although I may not have the ability to have your part, I still want to take care of you and help you solve your problems.he called several competitors until he found what I needed. It may have cost him 1 sale, but he's got all my business otherwise.
He has earned a customer for life and ill be sure to recommend the Hummelstown store to anyone who asks

Jamison is the best! Merry Christmas buddy 😀

Went in to buy new windshield wiper blades and crystal and the gentleman that was working with her were extremely helpful and friendly and even helped me save money. I will be doing all my business here from now on. Thank you so much

Good store very polite people and helpful. Stoped by today to get some parts they found it easily. Lots of parts

Excellent service..Jamison assisted in testing my battery and when it seemed like something was wrong he went the extra mile to help confirm my problem..highly recommend them.

Very professional staff! Seemed happy to help in any way that they could. Even saved me over $20.00 by recommending a part of equal quality for less. Glad we have one in the Hershey Hummelstown area. 10/10 would go again.

Salespeople were very helpful and knowledgeable. Changed blades in car quickly and efficiently and have $10 gift cards for a dead battery I had in my car everybody I didn't purchase new one there.

Had the tap I needed to fix a mounting hole along with a good selection of tap and die. Great touch up / paint selection with a lot of room throughout the store. I like this advance.

Huge shout out to George at this store. Was traveling to a Hershey bears game with a small bus full of teens (literally a small bus, a late 80's one at that) & starting having running issues. Dropped the crew off at the game & just barley made it to the parking lot of Advance. Popped the hood & found the alternator belt had shredded. Not only was George able to find us the correct belt, he lent us all the tools we needed & some card-board to lay on (was pouring rain) so that we could fix the bus right there. He then lent us a jump box to get started back up again. Huge thanks to George for going above & beyond so that we could get us and the teens back home without trouble.

Bought a special kind of antifreeze for my mom's car. I've never bought any type of antifreeze much less a special kind. Employees were very helpful and I didn't feel uncomfortable not knowing a whole lot!

Awesome clerks, provided great recommendations and insights to my vehicle. Been going to this location for the last couple years. They never disappoint, unless you drive a Ford. LOL

Technician changed out my 1998 Jeep battery in the parking lot in the hot blazing July sun...very professional job...attention to detail, clean & neat...absolutely great service!

Always good service and knowledge in the store...though I do find it easier and generally cheaper (as there are always online discounts) to order online and then pick up in store.

Great place, always knowledgeably and friendly staff every-location from Florida all the way to New York.

Had the parts I needed in stock and the gentleman that I worked with made sure I got the right parts, but was also able to help me with other questions and offer reasonable suggestions.

Awesome place, needed a new alternator belt and looked up the one I needed and told the guy behind the counter what I needed and he went and found it. Only $25 too with a 3 year warranty.

Like most Advance auto parts stores, great customer service and had what I needed at a decent price. :) I'll be back as always!

Very helpful. Had to have battery replaced, I'm sure they were glad it was a nice day, since it's been cold and rainy.

Super helpful staff

Very friendly and helpful employees at this location. Definitely recommend going here!