Dunkin'

This location is great. I think the girl on sandwichs was Josie (my apologies if not) but she was training someone and I overheard her response to a question was "I like fresh, I like to serve fresh" even better she was working on my order at the time so I know it's fresh. Great attitude. Highly recommended.

Great to know Dunkin is there for me. Super friendly service here. Is been driving 2 hrs & needed some refreshment before a conference at UMass.

They were rally busy but my daughter brought me here she use to work at this store people were very pleasant

My mother and I had a nice experience earlier today when we purchased coffee at the Dunkin'Donuts drive thru.
There was not a long wait in line which was positive. The coffee and food were very fresh, and the food was ready quickly. We did not have to wait long for our order. The staff were very friendly, too.

The employees at this dunkin are so nice and helpful! I had a huge order and they got all my food ready correctly & quickly. Awesome employees!

It was aight!
The staff was quick and friendly and we got what we came for. Do wish the poor girls had better working conditions, based on observation.

The morale here is very healthy between employees unlike the location by Big Y in Amherst. Employees laugh and sing here, giving off a friendly atmosphere. I dropped my coffee here once and they were quick with giving me another when I never asked. They haven’t made a mistake on my order here ever. But honestly if they did, I wouldn’t mind. They are that friendly around here. Best Dunkins location I have been to. Trust me, I’ve seen several thousand around the country.

This location of Dunkin’ is seriously the best in the Amherst/Hadley area. They are extremely efficient, they are the kindest humans, and they are the only Dunkin’ location that makes my coffee just the way I like it! This location makes my day every morning and I’m so grateful!!

I just went to this Dunkin Donuts today I was a little hesitant on going at first because lately everytime I go to Dunkin it's just not a good experience but it turned into it anyway. Pull through and I saw that they had Banana Split Frozen chocolates but I really wanted to cool out of vanilla bean so I asked the woman if she could make it so I can have a vanilla bean Coolatta with banana split in it Not only was she very nice about the whole situation she also suggested to put caramel in it. This is the best drink I've ever had from them in the best service I could have ever seen from a Dunkin Donuts I don't often write reviews but this woman needed to be praised. Unfortunately I did not get her name and when I tried to call they did not answer. Hopefully her manager sees this and she gets what she deserves. She was working the drive-thru

The staff is always super nice and friendly! Been going here for years and they have not once messed up my order

Great customer service

I was heading to work and I stopped to get a coffee and a super kind workers were making a fresh pot for me and they encourage me to wait just a second to have the delicious fresh brew it was very much appreciated

As of right now we are open at 5 am til 5 pm. This location has never been 24 hours.

Good as always 0

Just your typical Dunkin. No complaints.

East coast Dunkin Donuts know how to treat customers and produce quality food including stocking kiosks with a variety of Kcups.

Excellent people! Thanks Samantha for your Excellent customer services. The latte was perfect!

The butter pecan ice coffee is where it's at

Very clean, great customer service, always good coffee and doughnuts.

Love it make my coffee just the way i want it