Tropical Smoothie Cafe

very VERY disappointed with the service of AND ATTITUDE of Jasmyn here today. Son ordered the acadia bowl with no Strawberries extra bananas. Girl instantly had attitude on speaker when he ordered because it had to be specially made. Got to window and she hands him his bowl with strawberries no banana. He said no thats not what I ordered and said I ordered "just bananas no strawberries ". She said "well of course you didn't!" With attitude!!! She then went in back, brings him another bowl, no strawberries, just bananas. He gets to work, the bottom of bowl is so hard and frozen he can not even eat it!! For $9.49 and a frozen bowl you can't even eat before having to go back to work...I would definitely have to say I would NOT SUGGEST THIS PRODUCT...ALSO, for the size of this product I think the price is ridiculous. I love the smoothies. And sadly one person's attitude may have just ruined my opinion of this store. Note : he had bowl in fridge 2 hrs before bringing home and it is still frozen. Must have been solid ice upon receiving.

First time to go in and I was impressed. The staff was friendly and helpful. I was surprised how large the drinks were. I feel I got my moneys worth. Next time I'll try some of the food items. The store was very clean and it's a place where adults can sit down and relax and enjoy conversation time. I might start meeting my Defiance area couples there to discuss their up coming weddings. Ron (Magic Moment Entertainment)

Customer service is amazing. Food is fresh and great!!

Order was perfect! Big thank you to Jasmyn S 😊 ,very kind young lady.

Tasty good to drink when. You don't have time to eat

Fast service, got a smoothie within minutes of ordering. Super smooth blending. My first time here. Not bad, havent tried anything grilled but I might next time. Looks like they focus on drive thru. Cute place, and welcoming atmosphere.

These employees working Friday nite 4/7/23 @800pm deserve great praise! They made a very good, warm Thai chicken wrap for me. That was wrapped so well. I'm sorry forgot pictures because I have not received a food order through a drive thru this neatly made and wrapped I forgot picture. My wrap was amazing. Thank you to the person who took time to make a great looking well wrapped sandwich for me! Very much appreciated! Give them a raise!

So, update on this review. The owner reached out and made it right. We went back and ordered the Island green smoothie and 2 meals. Everything was very good and service was top notch. Thank you Tropical Smoothie Cafe

The last two times we have ordered smoothies the flavor is not the same. They taste very bland. Something has changed in the ingredients used. Not sure we'll be back for awhile.

The Defiance store went above expectations. They are always delicious, but today, my granddaughter dropped her smoothie in the parking lot. I went in to buy her another, and was told "accidents happen, we aren't charging you". Thank you for making a little girls day!

Went here for lunch after seeing thier ad binge watching discovery +. I went with the safer option while my wife did something she thought maybe on. Turned out she wasn't a fan of the salsa I loved my chicken whatever. The smooties were good to me and the kids wife was a bit underwhelmed and then said I don't even like smooties really so her opinion isn't part of this.

Very rarely ever have to wait for my food when I do online orders, and the food is always pretty good.

Ive been a few time and the Food and Smoothie were very good. Service was at a timely matter. Staff was friendly. Will definitely return

This was our first visit here. Big selection and options. Ordered Santa Fe Quesadilla and Chicken Bacon Ranch Burrito. We were impressed with size of serving and quality for price paid. Will be visiting again soon.

Food and staff are always great! :))))

You can customize your smoothie

I always stop at this location when I'm in the area. Great food & service.

Were looking for a treat, and they were open. Yay! Delish! And I sure liked the old school funky music on the speakers.

The staff are always super nice and respectful. The food is amazing and so are the smoothies.

I have been there several times this week already. A tad bit pricey but definitely worth it. I highly recommend the Jetty Smoothie (Strawberry & Banana)💙💙💙

Food and smoothie was delicious! Ordered online and it was done in less than 10 minutes! Super cute inside!