GameStop

My husband and I really enjoy going to the GameStop location in the Citadel Mall. We usually find what we're looking for and get great deals because we have a pro member account.

Went in a few weeks before Christmas to buy a PS5. Several staff working and the line moved quickly. They were pleasant, joking with the customers, keeping with the holiday joy. Gave me instructions on the insurance I bought for it. They didn't have a bag big enough for it and I felt a little vulnerable walking through the mall with so many people around and out into the dark parking lot, just holding it by the handle, but I did okay. Nice experience and the clerk did apologize a lot for not having a bag for me.

Everyone here is amazing, they help I get when I stop in, or when I ask questions is great, I've gotten so many gifts for friends and family fron here and I will continue to get things

Excellent!- Jesiah I believe was the name of the person that assisted us. He was incredibly knowledgeable about the products that brought us in to the store. I felt like he went above and beyond to ensure that we had the best experience possible. Great work!

All GameStop's are the same in my opinion. Their staff is always helpful and their selection is great. If one store doesn't have something the staff is usually nice enough to check if other locations do. I will always recommend any GameStop 🙃✌

I bought many of my X360, PS3, and Nintendo games from here and have had absolutely no problems. The employees are very social, friendly, and thoughtful toward their customers. There are two employees that are the nicest employees you'll meet in there, which is Tim and Christopher.

Helpful staff. The front desk attendant was able to help me trade in all of my old xbox controllers and got me enough money to afford a brand new one for my series X. Not often am i this pleased by a gamestop store.

Great customer service! Lilly was a wonderful employee, she’s was really nice and helpful! Would come again! :D

Great GameStop, staff works hard to please the customer I highly recommended it!

Lilly was super polite. She’s a great employee.!! Will definitely be back.!!!

I love this place!! The staff is always friendly and fun, and theyalways keep me up to date with the latest info and game releases. I would recommend this place to all my friends, or ANYONE that considers themself a gamer...

Dude I go in this place and this chick instantly instantly made it easier to shop. Didn't even know what i wanted, yet she helped an indecisive person like me without skipping a beat

Great service and many different options not just video games

Great experience. Called in an order close to closing time, Kenny had it waiting for me ready to go. Super friendly and great customer service. 💯

Best place in town for video games. All locations I have visited had very friendly and knowledgeable staff.

Staff is always super nice. Always happy to answer questions.

Game stop in Citadel Mall in Colorado Springs Co has excellent customer service. Jesse was very friendly and knowledgeable 😊

Jesse was great. Honest, helpful, funny and personable. Not awkward.

Always my favorite gamestop. Erik, Chad and Jessiah always do an amazing job!

Great people who really tey to work with you whatever your situation