Advance Auto Parts

Although my issue couldn't be solved, (not AAP's fault) Emily tried her best to help me. She rocks! What a great hire. Thanks for your help! I'll be taking my business here whenever I can.

I needed a special power steering fluid for my car it's not like other car so he did happen to carry it and it was $15.99 but hey I'm grateful they had it because nobody else has it anywhere

They had a chemical butter wax in stock that I could order online and pick up at the store. Was pleased I didn't have to drive several miles or wait several days for it to be shipped. Reasonable price with a first time customer discount was appreciated.

The people that work there are great they didn't have the part I needed she even called O'Reilly's to see if they had it no other auto parts store whould of did that

Had everything I needed and staff was was helpful and friendly

When I'm in Streator I usually hit Napa or O'Reilly's, but if I'm able to go to Ottawa I always choose Advance Auto. Knowledgeable staff and plenty in stock.

The staff and selection here are wonderful. And their return policy is one of the best I've seen compared to 'another' popular chain. I tried to take back a light at the other' chain and I was questioned, and made to feel like a liar. They even hooked up the light to a battery to see if it worked. Like I was trying to con the place out of 3.95 or something.
I told the guy here about it and he said he don't care if I walk out of the store and break it on the ground and it was my fault. He will replace or refund my money. Since then this has been the place I go for everything I need.

Employees are very responsive and respectful. A couple years back you guys had someone that clearly had no clue what they were doing. Great come-up advanced auto!

They carry a rather decent size inventory/stock. What I have needed has always been in stock and the staff is friendly as well as informative

Great Customer service! Tammy knows her stuff and was patient and hard working to get my parts and solve my car issues! I will definitely shop here for all my car needs!

Great customer service and most of the time the have what you need. If they don't usually the next day they have what you need

Great service and will help in anyway they can. Will give you tips on how to make your repair easier.

Extremely helpful staff. They took their time with me and helped me with all of the car issues/ parts that needed. Thanks guys!!!

This is a great place to go too.Staff are friendly and more than knowledgeable.Will keep going here

I shop here alot and the people here will go out of there way just to make you happy now that gold level service

I have been using these guys for parts for awhile. Very competitive pricing service and a wide availability

Not only do I buy all of my parts there but I work there and the staff is very knowledgeable and helpful and they go the extra mile

Don't always have what I need. But always offer great advice and are very helpful

Fantastic help behind counter will always come back

Great staff and awesome deals!!!