Starbucks

I don’t typically leave reviews, but this made my day. The older man at the window (didn’t catch his name) was so happy and kind, used my name when greeting me at the drive through with a big smile on his face. Something so simple but it’s so rare to see that nowadays. Absolutely made my Monday :)

Small shop, but there are tables to sit and work at. Friendly staff, and clean facility. My drinks came out quickly and accurately.

Love to have a nice cup of coffee ☕! And SB is always getting it right 👍.

I like the daily dark roast with a shot. The atmosphere is always positive. And clean lobby and bathrooms.

Best starbucks in western mass in my opinion. I'm never disappointed and the staff are wonderful. If you want a coffee, latte or breakfast sandwich the way you like it, doesn't taste freezer burned and consistent each time than this is your place.

The servers are very friendly and knowledgeable. I have used both the drive-through and dine in.

First time and personnel very helpful.

I just wanted to take a moment to recognize your employee, Dan, who worked the drive thru window today for my order. His smile and upbeat attitude are contagious and I can tell he is an asset to your team. Thank you for being so kind!!

Always happy with my orders and the staff is always so kind to me. Some of them I’ve gotten to have chats with while at the drive through window & they’re just super kind & always want to ensure I’m happy with my order especially if I’m trying something new. They’re my favorite coffee place in town. :)

Westfield Starbucks is super fast..you need alot of patience for the other stores. When I'm out of town, other places don't know how to change their gear when it gets busy. I know some people's coffees are crazy modified, but you guys still got the drive through speed. Good job.

This place can get pretty nuts sometimes. Staff always handles it well. Mostly coming back for the adorable barista in the white sweater (brave move when you work in a coffee shop) going all the way in rapping along to “I wish” by skee-lo

We've been coming daily on vacation and have been coming exclusively here while we can because they haven't had a negative attitude or screwed up a drink a single time. I wish any of our Starbucks back home were half as good as this store.

Quick, efficient, always friendly. Can't ask for more.

Ayo, I just went to Starbucks for the first time every today (8/2/22) and lemme just say….. F DUNKIN!!!!! All of their coffee tastes the same, and it’s always made wrong, but today, my experience at this Starbucks is was out of this world. The coffee is real, and the employees are super helpful! I look forward to getting more products soon! -Ben

Sorry. Not a frequent visitor so I wouldn't know. Its been limited in sitting like tables close to each table I noticed so I prefer not staying but I met a relative there. Great food and smells awesome! Very clean even bathrooms. I will say their pumpkin spiced with the topping is really over the top to taste. I do remember that a few years ago. Very nice taste in design. If you are hoping to catch up with someone talking maybe try in your car (watch traffic..you can do that there) or go for a walk at Stanley park. Bringing your laptop doing things on that is coming for people. I hope for Starbucks lovers they widen the place or lift the roof and make more room.... It's like the word "splendid" and you just close your eyes to prices BUT give your gold for "golden taste" . To date: I have had different items there. Their suvet's are AMAZING!! (egg with cheese and spinach or just cheese) better than quiche taste. I do not recall other ones though. Hope this helps.

I love Starbucks coffee and l collecting the cups that l love it

Staff is super nice here☺

I always enjoy coming to this location when I'm in Westfield. The customer service here is very friendly. I always enjoy Michael's personality. He's upbeat and energetic and makes getting my coffee here a pleasant experience. I visit alot of different Starbucks locations and I give this one 5 stars. All locations should have a Michael and the Cold Foam Cold Brews are amazing here!

Awesome staff, I did a little social experiment and dressed like a homeless person in my old filthy work clothes that I painted my house with. Staff didn't know me, as I'm not a regular at this particular location, nonetheless I was treated with respect despite my egregious appearance. Some of the customers looked uncomfortably disgusted as they quickly moved away as I walked by. I wonder what was going thru their head when they saw me get in my new Tesla and drive off into the tranquil Berkshire sunset. An interesting experiment that I plan on doing again!

Super friendly staff and delicious drinks. I love their little post it note board!
The drive thru was moving quickly and the wait even though it was busy wasn't long.

Like every Starbucks the drink choices are great and the staff are always helpful. The only issue I have with Starbucks is that even in all this time they still don't have a single vegan snack. Not a reflection on this local Starbucks but the chain overall.