AutoZone Auto Parts

I received absolutely outstanding customer service from the manager, Patrick. He was extremely helpful, and I’m very satisfied with my experience. Please stop by this store for all your auto parts needs and for top-of-the-line service from the employees!

This store actually PRACTICES Good Customer Service.
I drive right by the Raytown store to go to this one in LeesSmmt.
Car stuff is the same the People make the difference.....

Awesome Experience. Treyquan was awesome. He was very knowledgeable and friendly. Keep up the great work.

Brandon went above and beyond assisting me with a troublesome battery cable. Thank you

Always super helpful associates working here. Military discount is a nice plus as well.

Jefferson Keith and Larry at the Lee’s Summit store are terrific! They not only were helpful with my purchase but they also found my wallet in the parking lot & called me. I’m so grateful for their honesty and care in getting my wallet back to me.

Omg , Shane was amazing , he was very friendly, nice person . I came in tonight stressed to the max right after a long day of work. Getting kids from two different schools . Just to find out my battery wasn’t starting . He said let’s check your battery to make sure it’s that . Checked it , was my battery . He told me different brands and prices . He was very knowledgeable. Even the other worker there . Said make sure you know how to take the battery out because her car is complicated . He said I checked . He brought his tools and in no time . My new battery was in . And me and my kids are back on the road . Also my engine came off but he said once it comes back on bring it back , and will check it . I definitely will be back and ask for Shane . The company should be proud to have him there . I don’t even write reviews. But he made my night and was kind . Thank you Shane.

Patrick did an amazing job while assisting me; To understand the core charge, how it comes back, and how today the prices work with these types of fixes(Car battery). I would highly recommend talking to him within this location to meet you auto needs.

The people working at this AutoZone are incredibly honest and very knowledgeable. I had a dead boat battery and they gave me sound advice, charged it just enough so I could cycle my fuel stabilizer for the winter and provided me with sound options so I could make the right choice for me. I will definitely be buying by new battery from them next spring. Thanks team!

They look like magician to have make my headlight on! At the night time a couple of days ago, I was stopped by police several times for one or two headlights no working, and then I visited AutoZone asking help. They helped replace one and then both working well. Kind of magic. Very appreciated! Thank you very much Mr.Pat!

pat was so incredibly helpful and went above and beyond to help me in ways he absolutely did not have to do. his customer service and patience was out of this world especially when my trip was so late into the evening!

The free battery replacement these guys do is invaluable. Of course it's cold outside when your battery decides to stop working, but the guy who helped me today was a champ. I'm miserable, but he didn't complain to me once. Cheers

Not only do they usually have things in stock the prices aren't the worst either.

It was later in the evening and I needed wipers. The older gentleman in the store took the time to make sure I got the right wipers and even installed them for me! When I mentioned my car started sluggish they even tested my battery, it was bad so they happily installed it in just a few minutes. Great experience all around!! I’ll be back.

Amazing!!! I was on a road trip and my head light burned out. A nice man help me replace my headlight so quickly and no problem at all! Life saver!!

I Uber for a living and was in dire need of a plug to fill a hole in my tire and Pat was there to help me I can’t tell you how much this meant to me to have such great service from such a friendly and professional gentleman. Thank you so so much!!!!

Came here on a rainy day needing windshield wipers.. got help with a socket to tighten my arm down and they supplied me with it.. great ppl.. great place thanks alot for your help

The man that work there are very knowledgeable and helpful

Amazing staff! Went above and beyond to get my brakes and rotors straightened out! The manager Gabe was the nicest and extremely informative with all my newbie car fixing questions. Definitely will be recommending all of my friends and family to this location because of their attention to detail. Thanks again auto zone!

I purchased a battery from the Grandview location but they were too busy/understaffed to install-because I thought I could install myself, but didn’t have Rachel set required. I went to the Lee’s summit location and Shawn s. Helped me as the sun was setting on a chilly evening. Next time I’ll just go to this helpful location.