The UPS Store

My experience with Johnson Store UPS has never been short of amazing! Matt and his team go above and beyond to answer any questions or troubleshoot any issues that arise. I recently shipped a couple of packages to the UK and there was an issue with delivery (this was on the receiver's end, not UPS). Matt went above and beyond to contact UPS in the UK to resolve the issue and kept me posted every step of the way. The level of customer service, professionalism, and hospitality this team delivers is beyond anything I've ever experienced. Thank you Matt and team for always taking care of us!

-Kristen

WELL!!! I drive another 15 minutes JUST to go to your store! The positive attitudes ~ the personalities of ALL the people that work there is well worth the extra time in the car! They made a project that seemed overwhelming to me SO simple and FUN!

Duncan could not have been more helpful...and had all the patience in the world!

Thank you for providing such a GREAT experience with the added joy of FABULOUS service! I will ALWAYS go to your store for all my printing needs!!!!

See you SOON! Mary

Fantastic service. The manager, Megan, knows her stuff. She is very customer orientated. She also knows how to organize the store in a way that helps people look for the right items. She has helped the ownership reduce costs and keep the ship going in the right direction.

Absolutely the best most friendly, patient staff for many years.

I needed to renew my passport and I knew the UPS Store would be able to help me with the entire process--and boy did they! The nice young gentleman (Travis? Im sorry) was so patient and helpful and we got everything done in 2 visits because airhead me forgot to include payment for the actual passport even after Travis(?) asked me like 3 times if everything was in the envelope. As soon as I realized my mistake I called and they pulled my envelope so I could add the payment. He redid the label and envelope for me!!!!!! Always love these stores!!!! Worth every penny.

I went into this location last night, and I am glad I did!
Michelle helped me with everything that I needed and then some. She is VERY sweet if you have a question or any difficulties.
Seeing as it was only a half an hour before closing time, and my situation was a little frustrating, she was the epitome of what customer service should be like.
Thank you! (:

I love this UPS location, everyone there is very very nice, especially Meagan and Matthew. I only use this location for the law office I run, even after we moved closer to another location. They are worth a few extra minutes drive.

Great service from friendly people.

The staff at this store are EXTREMELY competent and friendly. I’ve noticed that they know all the regular’s names. They have been able to answer every single question I’ve ever had when I walk in there. There are some UPS stores that aren’t as qualified but the staff at this place make it top notch.

Say "Hi" to Brian. He's SOOO sweet! One of the nicest UPS stores I have visited. Good people here ♥♥♥

I've shipped from this store many times. the staff is always effecient, helpful, and friendly. I wouldn't even think about going anywhere else.

Very friendly and very helpful by experienced staff.

Fantastic people, great range of services offered. Two years later, still doing a great job. Shout out to Megan!

Always receive great quick service from this UPS store! Megan is awesome!

Best Ups Store in Slo, all staff knowledgeable friendly and fun

Absolutely the best most helpful staff!

Matt over here at this ups location was awesome and rediculously helpful!

Excellent service. Megan was Friendly and very professional.

Helpful, quick and friendly. Made everything easy.

Friendly and efficient