Potts Hardware & Locksmith Services

Great place to get keys made and the store is well stocked. Small store with the things you can't find at the big stores.

If you're looking for it they most likely have it or can get it! Great folks to deal with!

I love old hardware stores like Potts. The accumulated knowledge and wisdom will never be found in the big blue box or the big orange box stores. I needed a specialty key cut and it was done quickly, at a most reasonable price and worked flawlessly. This is the store your dad hung out at and found what he needed plus answers to questions before google and you tube existed. This was back in the day when men fabricated parts and rebuilt things to keep them running instead of throwing them out to buy a new one or calling a repairman. Support local businesses like Potts and enjoy the people and the service while it’s still there.

Great old school hardware store, I have worked with Jeff on things like custom signs, key duplicates and lock sets re keyed.
He is knowledgeable, friendly and will go out of his way to help a customer regardless of the size of the sale.

I was happy to find a hardware store where the workers know their inventory and how to suggest the correct part. We need to support businesses like this because the Big Box stores don't have the knowledge or inventory or QUALITY parts.

Old style, friendly hometown hardware store. If you need help figuring out how to fix that problem, or the product necessary, the staff here will willingly assist you & if they don't have the solution, will suggest where or who can provide the solution.

There's a negative review posted 4 years ago. Some people just like to complain. Based on my experiences over 30+ years of shopping here, I think the person that wrote the review would be unhappy if someone gave him a million bucks, no strings attached.

Excellent personel service and selection of nuts and bolts. No other hardware in town had 6 inch hanger bolts and these guys had a supply. I had called ahead to confirm they had them, and when I arrived they were waiting for me at the check out. Great old-school hardware store.

This is just a wonderful hardware store; the ambience is welcoming with its cool breeze through the open doors and helpful staff eager to assist without being condescending. Feels like a familiar shop in a small town and they were the only hardware store big or small in all of Charlotte who carried the drain opener product I needed.

I went here to get a new key to replace one that I had recently broken. Turns out the key wasn't the issue the lock was busted. Matt helped get the busted lock off and was super nice about it. Stuff like this is why I try to support local business.

Best old school hardware stoe EVER! If you need an item or advise this is the place to go. I drive across town from Mint Hill just to use these guy's. the "big box" stores can never compete with this little mom and pop hardware store.

Wonderful place, if they don't have it(They probably do) they can order it for you. If they can't order for you they know where you can get it. If they don't know where to get it, you don't need it. Good people here selling great products. Not shy about giving advice ethier.

The gentlemen behind the counter were very friendly and helpful. Made sure I knew exactly what I had and how to use it. Even told me how to fix something.

I've been going to Potts Hardware since I've move to Charlotte 30 years ago..I can not remember one bad thing to say!! Excellent customer service and great at helping you out with your needs..

They always help you when you go into the store the only thing you have to do is ask him what you want I know where to pick it up at I have been going into distal a long time half the Time Warner traffic is at

Always professional and great variety of supplies. They always walk me directly to whatever I need. Will definitely keep shopping here.

Great store, has the authentic hardware store feel, and mostly anything you could need!

Wow! Very impressed with the staff. Very well stocked and they have great customer service.

Very nice and helpful employees. I miss having Potts nearby as I live in another state now. Thank you for all of your help.

I have been going to Potts Hardware for over 50 yrs. Great place to find things that other Hardware stores do not carry.

Looking for a small flat head set screw they helped me find it and got me on my way. Good selection