Castle Rock Heating and Air

Had both of our fireplaces (1987 build) re-fitted with new gas lines and starter valves - Marcus was fabulous! Ensured we knew all we had done - cleaned up everything afterwards and was pleasant to have in our home! Thank you for allowing us to safely enjoy our fireplaces again - they are beautiful!

Marcus showed up on time, he was really friendly and very professional, we had a failed valve on our water heater, he was able to get the part and get it installed in just a couple hours. They replaced the valve under warranty. Also gave us tons of tips for appliance maintenance for the water heater as well as water lines in general and for our washing machine. Will definitely call again for any plumbing needs we have going forward.

Craig did a fantastic job helping tune up our water heater without pushing us to buy anything we didn’t need to. You can tell he really loves his job, and loves helping people! He carefully explained everything, so that I’d know what he was doing and why, and understood what to look out for. Learned a lot! Would absolutely recommend their services again, and plan to work with them in the future.

Had a great experience! Timely, explained everything, and was very accommodating. We had an issue pop up in the evening where our furnace stopped lighting and he came out that evening and fixed it for us! So thankful and will definitely use them again!

Furnace stopped working on a Sunday night. Called Castle Rock Hearing and Air, David answer and said he would be out in 2-3 hrs and it was a blizzard outside. He looked at my unit, determined the best course of action, presented an estimate and it took 3hrs to complete the repair. Post repair, he reviewed the work accomplished, went over the warranty periods for the part replacement. Straight up and honest guy.
I highly recommend Castle Rock Hearing and Air!

Mark and David came to our house this morning to help us with the issues we were having with our sump pump. It was a pleasure to work with them. They are very knowledgeable and were able to identify and solve the problem in no time. I will highly recommend Castle Rock Heating and Air.

Castle Rock Heating and Air is the best.
This is the third time I’ve called Castle Rock to my home for repairs/installation. Emily answered my call on Sunday for this visit and Lucas was out promptly Monday morning for a hot water heater issue. He was informative throughout the diagnosis and very pleasant to have in my home.
I highly recommend Castle Rock Heating and Air. They're the only company I will use!

Dave came out on short notice to work on our broken furnace yesterday during negative temperatures. He seemed extremely knowlegable and was able to work around a very complex problem and get the furnace fired up temporarily while we await the parts to make the permanent fix. We were extremely grateful and this isn't our first positive experience with Castle Rock Heating and Air.

Prompt service, referred by a family member. Marcus was really helpful, explained everything, seemed very compassionate to my situation. Was able to get me a reasonable and fair price.

Very fast callout on short notice. Had all the parts in and completed the repairs quickly and efficiently. Furnace gave out on the coldest weekend and we're back up and running. Thanks so much!!

Marcus was a huge help getting our furnace back up and running. Walked me through the system and some simple maintained steps. I will recommended!

We had a wonderful experience as new customers! Having just moved into our home, I greatly appreciated a thorough explanation of current and even potential future issues. I also highly valued being able to schedule easily online for a next-day appointment. The entire process was smooth and I'd recommend Castle Rock Heating and Air without hesitation.

David was on time and courteous, explained what was needed to fix my gas fireplace and gave me an estimate upfront. My fireplace is functioning and burning with a clean flame and a quieter fan. Looks beautiful!

David was great. I had a ton of questions and he was able to answer them all. Quick response time and the work was done quickly!

These guys were awesome! They had all the parts that were needed already on their trucks so we had everything up and running on the same day they came out to run tests on our AC. I highly recommend this company!! We are using them again for air duct cleaning.

Castle Rock heating and Air was great, l I was hoping was a small job, turned out to be a very large job, but they were able to handle it professionally and without the typical run around you'll get nowadays. This was for a fireplace repair that was 30 ft up in the air, and they did it without complaining and saved me the hassle climbing up on our own roof. I use them again for anything.

I have used this company twice to fix both heating and AC issues from previous non competent work. They are straight shooters who know what they are talking about and back up their work 100%. I felt the difference with real experience in the industry versus other companies up charging at every turn. All of my issues have been resolved and are working now efficiently. I highly recommend this company if you want to get things right the first time.

David took care of business.
He checked fireplaces, immediately found the problems and fixed them.
Great service.

Very knowledgeable, professional and friendly!
Extremely pleased!!

They were quick with our apt. Communicated along the way and very friendly! Thank you!