Firestone Complete Auto Care

I had the pleasure of experiencing top-notch customer service at Firestone in Corvallis, Oregon, thanks to Tara. From start to finish, Tara went above and beyond to ensure my tire repair and replacement experience was nothing short of outstanding.

Firstly, Tara was the friendly voice that greeted me when I called to schedule my appointment. Her professionalism and eagerness to assist set the tone for what was to come. Upon arriving at the shop, I was warmly welcomed by Tara, who not only addressed my automotive needs but also made sure my furry companion, my dog, felt right at home.

Throughout the process, Tara's dedication shone brightly as she expertly navigated the intricacies of dealing with my warranty company. She ensured that every detail was meticulously taken care of, alleviating any stress or concerns I had regarding the process. Tara's knowledge and efficiency were truly invaluable, asset to the team. I am grateful for her dedication and assistance.

I had an issue with my car only 3 months months after having it serviced at a different firestone. I took it into the Corvallis firestone and they helped me with everything. They made sure to look at my car entirely and got my car in last minute for an alignment and new tires. I'm so happy they helped me out with every thing in one day! They are amazing and I will definitely recommend them

They make it easy to schedule an appointment on the app. When I got there they greeted me and took my truck and serviced it. They were courteous and friendly it made me feel like I was a special customer. I will definitely be going back.

Was in Corvallis for the weekend and needed someone to look at my truck after running over something on the road. Ted, Tara, and the entire crew were awesome to work with. They went above and beyond to get me safely back to Medford. Great people, with can do attitudes. Thanks for being awesome!!!

The manager, Earl, is very friendly and knowledgeable. Definitely a “car guy”. Thank you for showing us the issues with our tires. Also for completing maintenance and safety inspection. I feel much safer with that completed and riding on our new tires.
We actually noticed how much smoother and quieter the car is now with the tires Earl recommenced. Looking forward to a little better gas mileage too!

Ramon is great, my tire was leaking slowly and he patiently took time to find out a such small “nail” in my tire which was causing the problem and got it fixed quickly without any charge! Great service! Thank you!

Good communication and service. My vehicle needed to be towed. The team at firestone diagnosed the issues, communicated those with the associated cost, and had be back on the road quickly given the impromptu visit. Thanks!

It felt like these people had my back. They responded to my calls. And their customer service was great

I went in to have the tires rotated on my car.
The inspection was through.
They found issues that I was unaware of.
It is a complete auto care and tire store.

Top in Customer Service!! We've bought a lot of tires in our lifetime and nothing competes with how Blake treated us this Saturday. He is extremely good at what he does! He is knowledgeable, patient and is an extremely bright spirit to be around. Thank you guys for the new sneaks on the Jeep!

I drove from Louisiana and bought my vehicle here after having issues with my thermostat. The price was reasonable and I was in and out in no time. The employees here was very knowledgeable, nice and helpful. I really appreciate everyone working here. You guys are awesome. Please keep up the good work.

When you're 80 miles from home and find yourself with a flat. It was nice that Firestone was open on a Sunday and could get us taken care of quickly. Couldn't thank them enough!

Hands down the best service I’ve ever had. I had my tired changed a week ago to put on my winter set with these guys and it went smoothly. But this weekend, I come to see that two of them are flat! To make things worse, I was leaving town three days later on a road trip. I called them first thing Monday morning and asked that by any chance they might have my tires in stock and could get them on in time. The man who spoke with me (sorry I forgot his name but they’re all great) said he’d call back in a minute. With my fingers crossed, I get a reply shortly. He said they don’t have them in town, but they have two in Albany and another two in Portland, and that he could put out an order that day to have them in by the next. Amazingly, I was able to drop my car off at 1pm Tuesday, pick it up at 5pm Tuesday with the new tires, and leave on my trip Wednesday morning. The tires were even on sale for Black Friday! Can’t recommend these guys enough they really went above and beyond to help me out on such short notice.

My work van had a flat and john took great care of me. The place was very clean and neat. Plus, John's customer service was outstanding. He also help the technician fix the flat. I would recommend this Firestone for anyone in the area that needs tires. John's service is much appreciated. Thank you.

Excellent service! My friends and I were on a road trip and had a really rough go with our tires. Blake helped us with professionalism and expertise — grateful we ended up at this location! They also were the only location that had the tires we needed. Highly recommend!

I have had great service from this location for years. The staff are car people and know what they are doing. I've trusted them. They also search for hard to find replacement parts.

This place has such a knowledgeable team with excellent customer service. I know my car will be fixed right the first time. I highly recommended this shops to everyone.

I was in Corvallis on business when I hit a curb and sliced the tire on my rental car. As soon as I pulled in I was greeted by Earl Adels, the store manager. Unsure what to do with it being a rental car, he handled everything for me and got me safely back on the road. Earl gave exceptional service. Highly recommend! Thank you Earl!

I cannot vouch for the other stores, but the guys that work at this store are fast, efficient, honest, friendly and they do good work... What more could you possibly ask?
For the past year, I have gone to many multiple mechanics and suspension places trying to diagnose my vehicle unsuccessfully, and all I can say is that I wish I had found this place a year ago! Thank you!

My business partner brought his Chrysler 200 by the shop to get his brakes and windshield wiper pump replaced. The brakes required a lil more work than originally thought. A second visit was needed. Luckily John and Earl took great care of him. No extra charge. Thanks guys