Pet Supplies Plus Hilliard

I took my dog Olive to get groomed here for the first time and her groomer Miranda was absolutely amazing! She did exactly what I asked for and spent a good 10-15 minutes before the appointment getting to know Olive and answering my questions and made both of us feel so comfortable! It can be scary taking your dog to a new groomer, but Miranda made the experience great! When I went to pick Olive up, she wasn’t in a cage, Miranda had her out and was giving her treats and attention which I thought was such an amazing touch. Olive is very timid and scared of new people, so I was incredibly impressed by how much she warmed up to Miranda. Definitely a 10/10 experience and highly recommend her as a groomer.

I’ve had my two-year-old sheepdog to several groomers in the area and Abby I have found to be the best. She’s not afraid of a big dog like some are, and she gave him a very even haircut and welcomed me back. I found the store, the sales, the staff and Abby, especially , very accommodating. Thank you!

Took our dogs there for a nail trim, and once again, they did an excellent job! Store is clean and well stocked. Employees are knowledgeable and friendly. Our go to place for pet supplies and services!

Pet Supplies Plus Hillard is a great place for pet supplies. Good priced and great selection. I just returned a few fish within the 14 day guarantee with no problems and the staff was very helpful and friendly and prompt. Thank you pet Supplies Plus Hilliard!

Knowledge employees. Polite. The store was clean. Provided us with education on the different kinds of fish. We asked about the dog bath and you can bathe your own dog there for $10 or 5 baths for $25. They provide the towels and soap and water. Bonus: you don't have to use your own tub and get the bathroom all wet. Always the best store for my dog food too. They deliver it for free and I usually have a coupon and they include a treat for my dog with a thank you note. Very good experiences.

Miranda did an excellent job on my Bernadoodle and Labradoodle. She is loving and kind and gives great haircuts. Highly recommend!

Abby the groomer does such an amazing job on my dog her skin and coat have never looked or felt better and the price is half that of some other local groomers.

The worker helped me with snails for my new starter fish tank and was very pleasant to talk to

Our groomer was nothing short of amazing..to that I will be back

Staff is always knowledgeable and nice
Pet wash was well stocked and clean

Brock, the manager, went above and beyond in helping me. He exemplifies great customer service. Pet Supplies Plus has an excellent selection of products and great prices. My dog loves visiting too.

Great deals, great information for 1st time bearded dragon owner.

I absolutely love the deals and reward program the holiday sales are absolutely outstanding

This place is awesome. We take the dog there to bathe him - he’s a big dog so it is convenient. $14 (price went up but worth it) and they provide shampoo/conditioner and towels. So convenient!

Tori is an amazing groomer. My puppy did not do well with his first full grooming session. And she was patient and efficient. She uses treats and many different techniques to calm the dogs down. She advised breaking our session into 2 different times at no additional cost so my puppy wouldn’t have a bad association at the groomers. He was quite the challenge being hyper active and she still managed to get it done and he looks great! Her grooming assistant is also so kind and helpful as well! Thank you

I was here on 9/17/22 around 10:15 am an I must say the girl working was the only staff in the store an she went above an beyond! There was also a soccer team of young girls in the store an it was very chaotic. She was very friendly,prompt & efficient!! She definitely deserves a raise or bonus! In todays world it’s very hard to find good people an I was impressed!!! Thank you!!

What amazing employees. I spoke with Yvonne and she is so knowledgeable about all the pet foods, and best training treats. She gives great advice and she’s so friendly and easy to talk to. The store was very clean and well cared for. I’m definitely coming back to this store! There is some real heart here.

Short review: FABULOUS STAFF!!!!

I have been to this store several times and received the most attentive and genuine customer service I have received anywhere in a very long time. I ended up adopting my baby (cat) after going to the store to see her the first time. When I went back on Tuesday (5/10/22) @ 5:30 pm to pick her up, I needed everything for a kitty and literally had everyone in the store helping me pick things out. I cannot thank them enough and am sorry I do not remember the names of the staff working that evening. There are several other pet stores closer to my home but I will be back to shop at this store every time I need something for my furbaby.

Glad to see this stayed a pet store after the previous Pet Valu closed. Pet Supplies Plus has a much better selection of items than the previous store. I was able to find a couple of things for my cat that other stores are usually out of/I have to order, so that was a relief I no longer have to run all over town. One of the managers was very nice and helped to answer some questions/make recommendations for cat-related supplies. The staff have been really nice when I've stopped in. Loved to see they also have so much cat stuff, and continue having adoptable kitties who need homes. Looking forward to continue shopping here.

Staff is always friendly and helpful, had everything we needed today, plus my pup received a $5 birthday coupon to spend on a new bone.