The UPS Store

Never had a bad experience here. Marie does a great job and she’s always got a good attitude even when the job is obviously stressful! Thankful to have her help me with packages & find a way when the problem at hand might be tough

This location I use a lot, it is near my mothers house. We have had to do paperwork and notary’s here, shipping and packaging. Every time I’m there, so is Greg, he’s the best worker, efficient and very helpful. They can do a lot at this location.

I went to the UPS store in Petaluma to return a package to Amazon. The store was clean, the people friendly and they have copy machines for the customers. This was my third UPS store that I have gone to in the past year and my favorite so far.

The staff at the UPS store is super friendly and helpful. I am self-employed and their office services allow me to work from my home. I come to them when I need help with scanning, copying, mailing, and notarizing. They are always ready to help by learning new practices and helping to problem solve best ways of getting things done.

A great hidden treasure in a strip mall package. Marie and her team are exceptional. Dont be fooled by the no frills setting, or the matter of fact one customer at a time, no drama vibe of this tight team.
I trust Marie with all of my delicate antique packing and mailing, including items with values in the 10s of thousands of dollars, items that were over 400 years old, awkwardly shaped pieces, and some medium sized furniture pieces. She has created super secure custom shipping solutions, and is great at communicating. I once had to reopen an item (a pair of early American chairs) she had packed and was blown away by the level of professionalism and personal concern with the security of the items. One of her associates seems to specializes in solutions for safely shipping electronics too!

When I moved to Petaluma in 2007, I secured my PO Box at this Lakeville UPS store until 2018!! Thank you Marie for always going that extra mile to assist me. All the staff are extremely competent and helpful. Highly recommended as a safety net for important docs and a great selection of cards and supplies!

We have used these guys for a couple years. They have always been great! Friendly, helpful, professional. I wish we could have these sorts of experiences with everyone business we deal with! Wholeheartedly would recommend them to anyone!
Keep up the good work gang!!

Petaluma's UPS Store offers everything you expect, and more. I am not skilled at using the internet or printers, and the staff has always been enormously helpful. And, a bonus, no-one has ever made me feel inadequate. They are thoughtful and courteous, and make the Store a real asset.

My address enables thieving Porch Pirates, work keeps from retreiving stored packages until the weekend.



I love this business, packages light or heavy are all treated the same, just like me and all the other customers 😁



I receive what I oreder with my earnings!



Can't recommend any higher.



Thanks !

The most helpful staff! Spent 45 mins with me trying to figure out an alternate address to send my package to. They went above and beyond!

This UPS Store location is completely renovated! The staff are very friendly and helpful. The mailbox prices are not too bad.

Always receive friendly customer service, and most employees even remember my box #. Highly recommend if you need a private postal box!

I have a mail box at this location and I love the fact that I have a street address and not a P O Box number, they also have helped me in every way with my shipping issues and at a discounted rate

EXCELLENT SERVICE. STAFF IS FRIENDLY AND VERY HELPFUL. THEY KNOW ALL ASPECTS ON WAYS TO MAIL YOUR PACKAGES. GREAT FOR NOTARY SERVICES AND PASSPORT PICTURES ALSO.

I have never had any issue receiving packages/mails from any freight carriers. The staff is friendly and courteous.

Everyone here is very friendly and they text me when I get a package and they are very helpful at packing up what I need to ship!!!

They always make it very simple/straightforward to return equipment from AT&T or Comcast.

the service has always ben great here, and on this occasion Meara was a huge help with a smiling face!

Fast, friendly and courteous

Had a great experience with Erik getting fingerprinting. Very friendly!